Retail Tactical Security Guard

Securiguard; White Rock; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading security services company in White Rock is seeking a Tactical Security Guard. This role focuses on maintaining safety and professionalism while delivering exceptional customer service in a retail environment. The ideal candidate has a valid BC Security Worker License, strong communication skills, and experience in security or loss prevention. Join a team committed to safety and community engagement.

Benefits

Paid Training

Extended Health Benefits

Discount Cineplex Movie Tickets

Opportunities for flexible scheduling and overtime work

Recognition Programs & Events

Qualifications

• Minimum of 1 year of security industry experience preferred.
• Minimum of 6 months of retail security or loss prevention experience an asset.
• Ability to stand and remain attentive during shifts of up to 8 hours.

Responsibilities

• Maintain a strong, visible presence to deter theft.
• Deliver excellent customer service and assist guests.
• Respond quickly to incidents and de-escalate situations.

Skills

Communication skills

Interpersonal skills

Conflict management

Observational skills

Education

Valid BC Security Worker License (AST)

Occupational First Aid Level 1 (OFA 1)

Job description

As a Tactical Security Guard with Securiguard, you'll be more than a visible security presence - you'll be a frontline ambassador of safety, professionalism, and customer service in the retail environment. This role is ideal for individuals who are approachable, observant, and confident in handling dynamic situations. Tactical Guards play a critical role in maintaining a safe and welcoming space for staff, guests, and the community. From visible deterrence and proactive engagement to conducting recoveries and supporting staff during challenging situations, you'll balance professionalism with compassion to ensure a positive experience for everyone onsite.

What You Would Do

• Maintain a strong, visible presence to deter theft and unwanted activity.
• Deliver excellent customer service and assist guests and staff with professionalism.
• Intervene proactively to deter thefts and unwanted behavior.
• Safely conduct recoveries and apprehensions in line with procedures.
• Respond quickly to incidents and de-escalate situations with a calm, professional approach.
• Support store staff and management in safeguarding people, property, and reputation.
• Complete accurate and timely incident reports.

Job Requirements

• Valid BC Security Worker License (AST) in good standing.
• Occupational First Aid Level 1 (OFA 1) or higher; OFA 2 considered an asset.
• Minimum of 1 year of security industry experience preferred.
• Minimum of 6 months of retail security or loss prevention experience an asset.
• Strong communication and interpersonal skills with a customer-first approach.
• Confidence in managing stressful or confrontational situations with professionalism.
• Ability to observe, assess, and respond quickly to security risks.
• Must be able to stand and remain attentive during shifts of up to 8 hours.
• Commitment to maintaining a professional appearance and demeanor at all times.

Employee Perks We Offer

• Paid Training
• Extended Health Benefits
• Discount Cineplex Movie Tickets
• Opportunities for flexible scheduling and overtime work
• Recognition Programs & Events

Who We Are

At Securiguard we believe in living and acting by our values : R.E.A.C.H. - Respect

• Empathy
• Accountability
• Courtesy
• Honesty.

We're in the business of making people feel safe. With proven expertise across Corporate, Retail, Property Management, Industrial, Aviation, Marine, Government, Educational, and Resource sectors-and the largest, highest accredited K-9 detection and screening division in Canada-we deliver security solutions coast-to-coast.

Diversity is at the heart of what helps us grow and adapt. By creating an inclusive environment where everyone has equal opportunities, we spark ideas that solve real-world challenges. This commitment has been recognized with awards like Canada's Most Admired Corporate Cultures (2021, 2024) and the Queen's University IRC Award for Best Learning & Development Strategy at the Canadian HR Awards.