Retail Support Expert, Upper Canada Shopping Centre

Bell; Newmarket; On-site; CAD 60,000 - 80,000; Part time

Job summary

A major telecommunications company in Newmarket seeks a part-time retail associate to deliver tailored customer solutions and support for inquiries. This role emphasizes effective communication and adaptability in a fast-paced environment. You will enjoy competitive wages and benefits, even working part-time. Ideal candidates are passionate about helping others and have an interest in technology.

Benefits

Competitive hourly wage

Full benefits package for part-time employees

Employee discounts

Career growth opportunities

Qualifications

• Ability to provide tailored solutions for customers.
• Satisfaction in helping others and resolving issues.
• Willingness to learn and adapt to new technology.

Responsibilities

• Support customers with inquiries related to accounts and billing.
• Provide troubleshooting and repair support.
• Serve as the store expert on service-related matters.

Skills

Customer service expertise

Adaptability in fast-paced environments

Effective communication

Interest in technology

Job description

Req Id: 426686>

Join us as we embark on this new journey, blending the best in tech retail with cutting‑edge telecommunications services. At Best Buy Express we believe one of our most important assets is our people. We pride ourselves on hiring the best talent and creating a dynamic workplace where talents are utilized, opinions matter, and fun is encouraged!

We are also proud to offer our team members flexible work schedules, career growth opportunities and competitive benefits.

What's in it for you?

• Competitive hourly wage plus full benefits package, even for part‑time employees
• Full benefits package and paid vacation, even for part‑time employees
• We recognize your hard work through incentives and employee discounts on services
• Opportunity for career growth, development and promotions

What's the role?

• Provide tailored solutions and fabulous experiences to our customers
• Always be learning and adapting to change
• Be a team player by supporting and being there to help your team
• Be the store expert for all things service‑related
  • Account and billing inquiries
  • Troubleshooting and repair support
  • General product knowledge advice

We are looking for someone who:

• Finds satisfaction in helping others and resolving their issues
• Thrives in a fast‑paced environment and adapts well to change
• Loves learning new things and discovering new ideas

You’ll be a perfect fit if you:

• Finds satisfaction in helping others and finds the best solutions
• Communicates well and really listens to what others have to say
• Is excited about new technology and how it can make a difference

Adequate knowledge of French is required for positions in Quebec.

Position Type: Retail Stores
Job Status: Regular – Part time
Job Location: Canada : Ontario : Newmarket
Application Deadline: 11/30/2025

Please apply directly online to be considered for this role. Applications through email will not be accepted.

As part of our team, you’ll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits options to support the well‑being of you and your family.

We value the experiences that have shaped who you are, and we know your talent will bring even greater strength to our team. At Best Buy Express we are committed to ensuring that everyone feels like they are welcome, valued, respected and supported as they grow and reach their full potential.

We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or [e-mail] to make arrangements. If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.