Retail Supervisor, Product Operations, Full Time - Vaughan Mills

Gap Inc.; Vaughan; On-site; CAD 30,000 - 40,000; Full time

Job summary

A leading retail brand in Vaughan is seeking dedicated team members who are passionate about customer service. You will support selling behaviors, promote loyalty programs, and collaborate with the store leadership team. Ideal candidates will demonstrate communication skills and a willingness to adapt to flexible schedules. This role provides opportunities for career advancement and a positive work environment that values respect among customers and employees.

Benefits

Opportunity for career advancement

Flexible work schedule

Positive work environment

Qualifications

• Must embody the employer's Purpose, Mission, Vision, Values, and Behaviors.
• Ability to communicate expectations clearly and directly.
• Demonstrated interest in continuous improvement and growth.

Responsibilities

• Act as a role model to employees, supporting selling behaviors.
• Promote customer loyalty by educating customers about loyalty programs.
• Collaborate effectively with the store leadership team.

Skills

Communication

Customer service

Flexibility

Job description

Employer Industry: Retail Clothing

Why consider this job opportunity:

• Opportunity for career advancement and growth within the organization
• Positive work environment that fosters respect among customers and employees
• Flexible schedule, including holiday, evening, overnight, and weekend shifts
• Chance to become an expert in the brand's selling behaviors and contribute to customer loyalty
• Engage with technology to enhance customer and team interaction

What to Expect (Job Responsibilities):

• Act as a role model to employees, supporting selling behaviors and task execution
• Promote customer loyalty by educating customers about loyalty programs
• Collaborate effectively with the store leadership team to ensure timely completion of work tasks
• Support the sales leader during non-peak hours with a primary focus on customer interaction
• Ensure compliance standards are met while delivering a frictionless customer experience

What is Required (Qualifications):

• Must embody the employer's Purpose, Mission, Vision, Values, and Behaviors
• Ability to communicate expectations clearly and directly
• Demonstrated interest in continuous improvement and growth
• Agreeable to work a flexible schedule to meet business needs
• Ability to maneuver around the sales floor, stockroom, and office, and lift up to 30 pounds

How to Stand Out (Preferred Qualifications):

• Experience in retail or customer service environments
• Familiarity with omni-channel retail strategies

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.