Retail Supervisor - Part Time (Tsawwassen, BC)

PUMA; Leeds and the Thousand Islands; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading sportswear brand in Ontario seeks a Retail Associate to deliver exceptional customer experiences and meet sales goals. The ideal candidate has 1-2 years of retail experience, strong communication skills, and a collaborative spirit. Responsibilities include managing customer service standards, assisting in achieving profitability goals, and maintaining a safe shopping environment. Competitive pay and bonuses are offered.

Benefits

Bonus

Benefits

Qualifications

• 1-2 years’ experience in a customer service-oriented retail environment, preferably apparel/footwear.
• Proven ability to exceed sales goals.
• Strong communication skills.

Responsibilities

• Provide high standards of customer experience in the Store.
• Assist in achieving sales and profitability goals.
• Manage payroll control and scheduling.

Skills

Customer service orientation

Sales goal achievement

Team collaboration

Communication skills

Quick learner

Basic computer skills

Job description

YOUR MISSION

• Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards
• Responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short- and long-term planning, expense control, sales and service.
• Assist the Store Manager and Assistant Store Manager with the recruitment, training, development and succession of high performing, results driven Employees.
• Responsible for payroll control and service driven scheduling in order to maintain a highly profitable location while providing the highest levels of service to customers
• Manage and communicate merchandise opportunities to Store and/or Assistant Store Manager
• Required to comply with all Policies & Procedures, operational core competencies and key accountabilities
• Responsible for maintaining a safe, healthy and compliant working and shopping environment
• Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position

YOUR TALENT

• 1 – 2 years’ experience in a focused, customer service-oriented retail environment (preferably apparel/footwear)
• Proven ability to exceed sales goals, demonstrated ability to reason through complex issues, ability to present information to large groups
• Strong team player
• Excellent communication skills
• Ability to learn quickly
• Computer skills, basic know-how about MS Office programs
• Ability to lift/carry, push/pull up to 30 pounds regularly

The base pay for this position is $20.85 - $23.85 + Bonus + Benefits

Pay may vary depending on job-related knowledge, skills, and experience

PUMA values include BE DRIVEN, BE VIBRANT, BE TOGETHER, and BE YOU, which inspire us to perform, honor our sporting legacy, work as a team, and let individual talent shine.