Retail Supervisor - Nike Halton Hills

Nike; Whaley's Corners; On-site; CAD 30,000 - 60,000; Full time

Job summary

A global athletic company in Whaley's Corners, Ontario, is seeking a Retail Supervisor. The successful candidate will lead a team, support customer needs with enthusiasm, and ensure an exceptional service experience. This role includes health benefits, tuition reimbursement, and discounts. Flexibility to work various schedules is required.

Benefits

Health, Wellness and Dental Benefits

Tuition Reimbursement Program

Employee Assistance Program

Retirement Savings Plan Match

Accrued Paid Time Off

Employee Stock Purchase Plan

Employee Discounts

Qualifications

• 1 year of retail or consumer service experience preferred.
• Flexibility to work nights, weekends, and holidays based on store needs.
• Physical ability to bend, squat, reach, climb a ladder and stand for extended periods.

Responsibilities

• Support customer needs by being enthusiastic and knowledgeable about NIKE products.
• Provide excellent customer service aligned with Nike's Service Principles.
• Handle cash register, shipping, and receiving duties.

Skills

Customer service

Retail experience

Team leadership

Positive attitude

Job description

Nike Job Description Retail Supervisor

Location & Store Type: Nike Unite Toronto Premium Outlets

Address: Halton Hills, ON

Starting Pay Rate: $16.00/hour

Hours: Full Time – 38-40 hours per week, including nights and weekends

We believe that if you have an athletic body, you are an athlete, which is why when you join our team as a Retail Supervisor, you are referred to as a Specialist. Are you ready to embrace it? Let’s do it.

Lace Up as a Nike Retail Supervisor

As a Nike Retail Supervisor, you’re the face of NIKE. Enjoy high-volume and a fast pace as your diverse experience and perspective helps guide customers in making the best decisions for them. You’ll work with your team to focus on customer service and win the right way. When we say team, we mean it. We go after goals together. We support your bold ideas—and encourage you to try them out. You impact our customers' experiences daily. It’s more than getting the product from door to floor; it’s being part of the first‑time customers find their dream pair. Those iconic moments – that’s our culture. Bring your just‑do‑it attitude, and let’s be game‑changers together.

Rewarded for a Job Well Done

• Health, Wellness and Dental Benefits Insurance
• Tuition Reimbursement program, Employee Assistance program, Retirement Savings Plan Match
• Accrued Paid Time Off and Holiday Pay
• The opportunity to buy Nike stock at a discount through our Employee Stock Purchase Plan (ESPP)
• Discounts for you and your family

Putting Your Best Foot Forward

• Must be at least 18 (U.S)
• Must be at least 16 (U.K.)
• Must be at least 17 (Germany/Europe)
• 1 year of retail or consumer service experience preferred
• Flexibility to work nights, weekends and holidays based on store needs
• Use customer service authentically to ensure customers feel seen and understood in our stores
• Ability to learn and train on the latest products and technologies
• Physical requirements include the ability to bend, squat, reach, climb a ladder and stand for extended periods of time with or without reasonable accommodations.

What You're Responsible For

• Being enthusiastic, excited, and knowledgeable about NIKE products and services to best support customer needs
• Bringing your positive attitude and passion to your teammates and customers every day
• Lead by example and deliver service in line with Nike’s Service Principles to bring the consumer journey to life.
• Making customers feel welcome, that you care about their wants and needs, and exceed their expectations at every step of their journey
• Playing by the rules and being professional, demonstrating integrity, reliability, and kindness
• Operating a cash register, shipping, and receiving duties, stocking products, cleaning and building visual displays with or without accommodations
• Showing up for your teammates by attending store events

NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

For more information, please refer to Equal Employment Opportunity is The Law.