Retail Supervisor, Full Time - Mont Blanc

Gap Inc.; Mont-Blanc; On-site; CAD 30,000 - 45,000; Full time

Job summary

A leading retail company in Mont-Blanc, Quebec, is seeking a customer service-oriented individual to join their team. The role involves educating customers about loyalty programs, role modeling brand behaviors, and collaborating with store leadership. Candidates should be flexible, able to lift up to 30 pounds, and have a genuine interest in personal growth. A supportive work environment and opportunities for advancement are provided.

Benefits

Opportunity for career advancement

Supportive work environment

Flexible scheduling

Qualifications

• Ability to provide clear and direct communication of expectations.
• Effective use of technology to engage with customers and meet goals.
• Willingness to work a flexible schedule to meet business needs.
• Capability to maneuver around the sales floor and stockroom, lifting up to 30 pounds.
• Demonstrated interest in continuous improvement and personal growth.

Responsibilities

• Treat all customers and employees with respect to contribute to a positive work environment.
• Educate customers about loyalty programs to promote customer loyalty.
• Role model and execute brand selling behaviors to provide an exceptional customer experience.
• Collaborate with the store leadership team to ensure timely completion of work tasks.
• Support compliance standards and assist with opening and closing checklists.

Skills

Clear communication

Effective technology use

Flexibility

Physical capability

Interest in improvement

Job description

Employer Industry

Retail

Why consider this job opportunity

• Opportunity for career advancement and growth within the organization
• Supportive and collaborative work environment
• Flexible scheduling, including holiday, evening, and weekend shifts
• Chance to enhance customer loyalty through engagement with loyalty programs
• Role model behaviors that lead to an exceptional customer experience

What to Expect (Job Responsibilities)

• Treat all customers and employees with respect to contribute to a positive work environment
• Educate customers about loyalty programs to promote customer loyalty
• Role model and execute brand selling behaviors to provide an exceptional customer experience
• Collaborate with the store leadership team to ensure timely completion of work tasks
• Support compliance standards and assist with opening and closing checklists

What is Required (Qualifications)

• Ability to provide clear and direct communication of expectations
• Effective use of technology to engage with customers and meet goals
• Willingness to work a flexible schedule to meet business needs
• Capability to maneuver around the sales floor and stockroom, lifting up to 30 pounds
• Demonstrated interest in continuous improvement and personal growth

How to Stand Out (Preferred Qualifications)

• Experience in a retail environment with a focus on customer service
• Familiarity with omni-channel retailing and customer engagement strategies

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