Retail Supervisor - Full Time (Dartmouth, Nova Scotia)

PUMA; Halifax; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading sports brand is seeking a dedicated retail professional to enhance customer experiences and achieve sales targets. Responsibilities include assisting with employee development and managing inventory processes while providing exceptional service. Ideal candidates will have a strong background in retail and customer service. The role offers competitive pay and benefits in Halifax, Canada.

Benefits

Bonus

Benefits

Qualifications

• 1 – 2 years’ experience in a focused, customer service-oriented retail environment.
• Proven ability to exceed sales goals.
• Strong communication skills and ability to present information.

Responsibilities

• Provide high standards of customer experience in accordance with brand values.
• Assist with recruitment, training, and development of employees.
• Manage payroll control and ensure scheduling is efficient.

Skills

Customer service orientation

Ability to exceed sales goals

Strong team player

Excellent communication skills

Quick learner

Basic MS Office skills

Job description

Overview

• Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards
• Responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short- and long-term planning, expense control, sales and service
• Assist the Store Manager and Assistant Store Manager with the recruitment, training, development and succession of high performing, results driven employees
• Responsible for payroll control and service driven scheduling in order to maintain a highly profitable location while providing the highest levels of service to customers
• Manage and communicate merchandise opportunities to Store and/or Assistant Store Manager
• Responsible for achieving or exceeding inventory and shrink goals; manage physical inventory counts
• Responsible for handling and processing incoming and outgoing merchandise
• Required to comply with all Policies & Procedures, operational core competencies and key accountabilities
• Responsible for maintaining a safe, healthy and compliant working and shopping environment
• Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position

Responsibilities

• 1 – 2 years’ experience in a focused, customer service-oriented retail environment (preferably apparel/footwear)
• Proven ability to exceed sales goals, demonstrated ability to reason through complex issues, ability to present information to large groups
• Strong team player
• Excellent communication skills
• Ability to learn quickly
• Computer skills, basic know-how about MS Office programs, and retail software
• The ability to constantly walk and move about is required. Use of the following senses is critical to this position: speaking, hearing, near and far acuity, depth perception, and field of vision. Ability to lift/carry, push/pull up to 30 pounds regularly

Benefits & Compensation

The base pay for this position is $22.50-$25.50 + Bonus + Benefits

Pay may vary depending on job-related knowledge, skills, and experience.

Benefit Summary Full Time

Additional Information

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy. Simply click APPLY ONLINE and follow the steps to upload your application.