Retail Supervisor: Customer Experience Lead

Gap Inc.; Vaughan; On-site; CAD 30,000 - 40,000; Full time

Job summary

A leading retail brand in Vaughan is seeking dedicated team members who are passionate about customer service. You will support selling behaviors, promote loyalty programs, and collaborate with the store leadership team. Ideal candidates will demonstrate communication skills and a willingness to adapt to flexible schedules. This role provides opportunities for career advancement and a positive work environment that values respect among customers and employees.

Benefits

Opportunity for career advancement

Flexible work schedule

Positive work environment

Qualifications

• Must embody the employer's Purpose, Mission, Vision, Values, and Behaviors.
• Ability to communicate expectations clearly and directly.
• Demonstrated interest in continuous improvement and growth.

Responsibilities

• Act as a role model to employees, supporting selling behaviors.
• Promote customer loyalty by educating customers about loyalty programs.
• Collaborate effectively with the store leadership team.

Skills

Communication

Customer service

Flexibility

Job description

A leading retail brand in Vaughan is seeking dedicated team members who are passionate about customer service. You will support selling behaviors, promote loyalty programs, and collaborate with the store leadership team. Ideal candidates will demonstrate communication skills and a willingness to adapt to flexible schedules. This role provides opportunities for career advancement and a positive work environment that values respect among customers and employees.