Retail Style Specialist - Sherway Gardens

Banana Republic; Toronto; On-site; CAD 32,000 - 42,000; Full time

Benefits offered by this job

Merchandise discount

Competitive PTO

Donation matching

RRSP plan

Employee stock plan

Medical & dental

Virtual health care

Parental top-up

Job summary

Banana Republic in Toronto is seeking a Style Specialist to create aspirational looks and deliver a high-touch clienteling experience. You will translate fashion references into personalized styling, drive conversions, and build a loyal client base through authentic engagement.

The role emphasizes brand storytelling, strong product knowledge across fabrics, fits, and silhouettes, and collaboration with the team to meet store goals.

Qualifications

• At least 1 year of clienteling in a premium fashion environment.
• Strong styling instincts and product knowledge.
• Excellent communication to build brand loyalty.

Responsibilities

• Stay current with fashion references and translate inspiration into styling solutions.
• Bring Brand Codes to life with elevated fitting room experiences and high-touch service.
• Create personalized styling solutions using fabrics, fits and silhouettes.
• Engage with customers authentically to build relationships and loyalty.
• Demonstrate product knowledge to create exceptional experiences.
• Drive sales and achieve store goals with the client as the focus.
• Model values and behaviors aligned with Leadership principles.

Skills

Clienteling

Fashion knowledge

Communication

Visual merchandising

Job description

About Banana Republic

Banana Republic was founded with an explorer’s spirit and a desire to venture to new places, beyond the boundaries of the everyday. Our clothing is designed for a life with no boundaries. We travel near and far in search of the finest materials and fabric innovations to infuse style with substance, because we believe that what you wear should open a world of possibilities. And the people that make up Banana Republic share the same qualities as our brand: curious, connected, undaunted by boundaries. Sound like you? Join us for the adventure of what’s next.

About The Role

Job Description Summary: As a Banana Republic Style Specialist, you will create aspirational, modern, and on-trend looks that enhance each customer’s emotional connection to the brand. You are a fashion authority with strong styling instincts and deep product knowledge, especially across apparel fabrications, styles, fits, and emerging trends. You will provide a high‑touch, inclusive, and elevated service experience, building brand loyalty through authentic engagement and personalized clienteling. Your goal is to inspire confidence, drive conversion, and cultivate a loyal client base by serving as a trusted style partner. Additionally, you will proactively clientele through outreach, tailored follow‑ups, and relationship‑building strategies designed to deepen engagement and support repeat visits and long‑term loyalty. This posting is to fill one vacancy.

What You’ll Do

• Stay current with credible and relevant fashion references, including current style icons and influencers, and translate that inspiration into action by solving customer styling needs
• Bring our Brand Codes to life across every customer touchpoint, with particular focus on delivering an elevated fitting room experience through personalized styling, confidence building guidance, and high touch service that drives conversion and loyalty
• Create personalized styling solutions using a strong understanding of apparel, fabrications, fits, and silhouettes.
• Connect and engage with customers authentically to build strong relationships and brand loyalty
• Serve as a Brand storyteller, demonstrating strong knowledge of products to create exceptional experiences
• Drive sales and achieve store goals with the client as your primary focus
• Demonstrate values and behaviors consistent with our Values Based Leadership Behaviors

Who You Are

• At least 1 year of experience clienteling in a premium fashion environment, demonstrating deep knowledge of trends and designer brands and the ability to apply that insight to meet customers’ styling needs.
• Effective communicator with experience in creating meaningful connections with customers that build brand loyalty
• Able to navigate various technology platforms with or without a reasonable accommodation as part of the clienteling process
• Flexible and adaptable to work shifts that meet the needs of the business, including evenings, weekends, and peak business hours; flexible and/or consistent scheduling may be available as required by state, provincial, and local laws.
• Ability to maneuver around the sales floor, stockroom, and office and lift up to 30lb, with or without a reasonable accommodation
• Passionate about Banana Republic, its heritage, product offerings and commitment to social and cultural initiatives
• Collaborative and flourishes in a team environment
• Curious with a “can do” attitude and a desire to learn and grow

Benefits at Banana Republic

• Merchandise discount for our brands: 50% off regular‑priced merchandise at Gap, Banana Republic, Old National and Athleta, 30% off at Outlet, and 10% off markdowns at Gap, Banana Republic and Outlet.
• Competitive Paid Time Off plans.
• Company match for donations and volunteer time.
• Registered Retirement Savings Plan.
• Employee stock purchase plan.
• Medical, dental, vision and life insurance.
• Virtual health care 24/7.
• Maternity/Parental Top Up.
• See more of the benefits we offer.
• For eligible employees

Gap Inc. is an equal‑opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long‑held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World’s Best Employers and one of the Best Employers for Diversity.