retail store supervisor

Petro-Canada; Whitehorse; On-site; CAD 45,000 - 55,000; Full time

Job summary

A leading retail company in Whitehorse is seeking a Store Supervisor responsible for managing sales staff and handling customer service issues. The ideal candidate will ensure inventory is managed effectively and staff are trained properly. This position requires a secondary school graduation certificate and experience in a retail environment. The job is on-site with no option for remote work.

Qualifications

• 1-2 years of experience in a similar role is required.
• Ability to handle a fast-paced work environment effectively.
• Strong supervisory skills to manage a team.

Responsibilities

• Assign sales workers to their duties.
• Hire, train, and supervise staff.
• Manage inventory and sales reports.
• Resolve customer issues and complaints.

Skills

Client focus

Team player

Attention to detail

Flexibility

Organization

Education

Secondary (high) school graduation certificate

Job description

Overview

Languages: English

Education

• Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Order merchandise
• Authorize return of merchandise
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers

Supervision

• 5-10 people

Additional information

Security and safety

• Bondable
• Basic security clearance

Transportation/travel information

• Own transportation

Work conditions and physical capabilities

• Fast-paced environment
• Attention to detail
• Walking
• Sitting
• Bending, crouching, kneeling

Personal suitability

• Accurate
• Client focus
• Flexibility
• Organized
• Team player