retail store supervisor

Pet Valu Wetaskiwin; Wetaskiwin; On-site; CAD 40,000 - 50,000; Full time

Job summary

A retail pet supplies store in Wetaskiwin is seeking an experienced retail supervisor to oversee staff operations, manage inventory, and ensure excellent customer service. The ideal candidate has 1-2 years of experience and a high school diploma. This position requires strong leadership skills and the ability to work in a fast-paced environment.

Qualifications

• 1 year to less than 2 years of experience in a retail environment.

Responsibilities

• Assign sales workers to duties.
• Hire and train staff or arrange for training.
• Authorize return of merchandise.
• Establish work schedules.
• Prepare reports on sales volumes and personnel matters.
• Resolve customer requests and complaints.
• Organize and maintain inventory.
• Supervise and coordinate workers' activities.

Skills

Staff management

Customer service

Inventory management

Sales reporting

Education

Secondary (high) school graduation certificate

Job description

Education

• Secondary (high) school graduation certificate

Experience

• 1 year to less than 2 years
• Durée de l'emploi : Permanent
• Langue de travail : Anglais
• Heures de travail : 32 hours per week

Tasks

• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Authorize return of merchandise
• Establish work schedules
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co‑ordinate activities of workers

Work conditions and physical capabilities

• Fast‑paced environment
• Work under pressure