retail store supervisor

Epic Menswear; Victoria; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading retail company in Victoria is seeking a Retail Supervisor to manage sales staff and operations. This permanent position requires overseeing inventory, resolving customer issues, and ensuring sales goals are met. Ideal candidates will have at least one year of sales management experience and a secondary school graduation certificate. Competitive benefits include health care plans and free parking.

Benefits

Health care plan

Group insurance benefits

Free parking available

Qualifications

• 1 year to less than 2 years of relevant experience required.
• Ability to handle fast-paced environment and work under pressure.
• Strong attention to detail and ability to supervise staff.

Responsibilities

• Assign sales workers to duties.
• Authorize return of merchandise.
• Sell merchandise and prepare sales reports.
• Resolve customer requests, complaints and supply shortages.
• Supervise and co-ordinate activities of retail staff.

Skills

Sales management

Inventory organization

Customer service

Problem resolution

Education

Secondary (high) school graduation certificate

Job description

Overview

Education: Secondary (high) school graduation certificate

Experience: 1 year to less than 2 years

Work setting

• Various locations
• Retail business

Responsibilities

• Assign sales workers to duties
• Authorize return of merchandise
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers

Supervision

• 5-10 people
• Retail salespersons and sales clerks

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Handling heavy loads
• Attention to detail
• Combination of sitting, standing, walking
• Walking
• Standing for extended periods

Benefits

• Health benefits: Health care plan
• Financial benefits: As per collective agreement; Group insurance benefits
• Other benefits: Free parking available
• Work Term: Permanent
• Work Language: English
• Hours: 35 to 40 hours per week