retail store supervisor

David's Fine Linens; Vaughan; On-site; CAD 30,000 - 60,000; Full time

Job summary

A retail company in York Region is seeking a full-time supervisor to oversee sales operations, manage staff training, and address customer needs efficiently. Ideal candidates will have a diploma and 1 to 2 years of retail experience in a fast-paced work environment. Responsibilities include scheduling, ordering merchandise, and maintaining inventory. The role offers a competitive salary of $34.25 hourly and a full-time work schedule.

Qualifications

• 1-2 years of experience in retail or a similar role.

Responsibilities

• Assign sales workers to duties.
• Hire and train staff.
• Authorize payments by cheque.
• Order merchandise.
• Authorize return of merchandise.
• Establish work schedules.
• Sell merchandise.
• Prepare sales volume reports.
• Resolve customer issues.
• Organize and maintain inventory.
• Supervise activities of workers.

Skills

Accurate

Client focus

Efficient interpersonal skills

Flexibility

Organized

Reliability

Team player

Initiative

Ability to multitask

Education

College, CEGEP or other non-university certificate or diploma from a program of 1-2 years

Job description

• Salary 34.25 hourly / 30 to 40 hours per week
• Terms of employment Permanent employment Full time
• Day shift
• Starts as soon as possible
• Source Job Bank #3450556

Languages

No specific language requirement.

Education

• College, CEGEP or other non‑university certificate or diploma from a program of 1‑2 years

Experience

1 year to less than 2 years

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Retail business

Responsibilities

Tasks

• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Authorize payments by cheque
• Order merchandise
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co‑ordinate activities of workers

Supervision

• 5–10 people
• Retail salespersons and sales clerks

Additional information

Security and safety

• Basic security clearance

Transportation/travel information

• Willing to travel

Work conditions and physical capabilities

• Fast‑paced environment
• Work under pressure
• Combination of sitting, standing, walking

Personal suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Flexibility
• Organized
• Reliability
• Team player
• Initiative
• Ability to multitask

Employment Groups

This employer promotes equal employment opportunities for all job applicants, including those self‑identifying as a member of these groups:

• Support for persons with disabilities
  • Provides physical accessibility accommodations (e.g., ramps, elevators)
  • Provides visual accessibility accommodations (e.g., braille, screen readers)
  • Provides auditory accessibility accommodations (e.g., transcription software, teletypewriters)
  • Participates in a government or community program or initiative that supports persons with disabilities
  • Offers mentorship, coaching and/or networking opportunities for persons with disabilities
  • Provides awareness training to employees to create a welcoming work environment for persons with disabilities
  • Applies accessible and inclusive recruitment policies that accommodate persons with disabilities
• Support for newcomers and refugees
  • Participates in a government or community program or initiative that supports newcomers and/or refugees
  • Assists with immediate settlement needs of newcomers and/or refugees (e.g., housing, transportation, childcare, winter clothing)
  • Supports social and labour market integration of newcomers and/or refugees (e.g., facilitating access to community resources, language training, skills training)
  • Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (e.g., Ukraine, Afghanistan)
  • Supports newcomers and/or refugees with foreign credential recognition
  • Offers mentorship programs that pair newcomers and/or refugees with experienced employees
  • Provides diversity and cross‑cultural trainings to create a welcoming work environment for newcomers and/or refugees
  • Does not require Canadian work experience
• Support for youths
  • Participates in a government or community program or initiative that supports youth employment
  • Offers on‑the‑job training tailored to youth
  • Offers mentorship, coaching and/or networking opportunities for youth
  • Provides awareness training to employees to create a welcoming work environment for youth
• Support for Veterans
  • Participates in a government or community program or initiative that supports Veterans
  • Offers mentorship, coaching and/or networking opportunities for Veterans
  • Provides awareness training to employees to create a welcoming work environment for Veterans
  • Recruits Veterans and other candidates with military experience through targeted hiring initiatives (e.g., job fairs, outreach programs)
  • Assists with immediate transition needs of Veterans (e.g., relocation, housing)
  • Offers workshops, counselling services or other resources to help Veterans navigate their transition into the civilian workforce (e.g., adapting to different organizational structures)
  • Supports Veterans in translating their military skills and experience into the language of the civilian job market
  • Offers flexible onboarding options to allow Veterans to gradually adapt to the civilian workplace (e.g., gradually increasing hours and responsibilities)
• Support for Indigenous people
  • Participates in a government or community program or initiative that supports Indigenous people
  • Offers mentorship, coaching and/or networking opportunities for Indigenous workers
  • Develops and maintains relationships with indigenous communities, indigenous‑owned businesses and organizations
  • Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
  • Facilitates access to Elders who can offer support and guidance to Indigenous workers
• Support for mature workers
  • Participates in a government or community program or initiative that supports mature workers
  • Applies hiring policies that discourage age discrimination
  • Provides staff with awareness training to create a welcoming work environment for mature workers
  • Offers mentorship, coaching and/or networking opportunities for mature workers
  • Offers phased retirement options that allow mature workers to gradually reduce their workload (e.g., flexible or reduced work hours, part‑time employment, project‑based or seasonal work)
  • Offers phased re‑entry options for mature workers who are returning to work after retiring (e.g., gradually increasing hours and responsibilities)
  • Provides workspace accommodations, such as age‑appropriate ergonomic considerations, to meet the physical needs of mature workers (e.g., adjustable desks and chairs, accessible parking)
  • Offers resources to help mature workers plan their retirement (e.g., financial planning, access to pension and benefits, lifestyle adjustments)
• Supports for visible minorities
  • Participates in a government or community program or initiative that supports members of visible minorities
  • Applies hiring policies that discourage discrimination against members of visible minorities (e.g., anonymizing the hiring process)
  • Offers mentorship programs that pair members of visible minorities with experienced employees
  • Provides diversity and cross‑cultural training to create a welcoming work environment for members of visible minorities

Who can apply for this job?

The employer accepts applications from:

• Canadian citizens and permanent or temporary residents of Canada
• Other candidates, with or without a valid Canadian work permit

Advertised until

2025-12-22

Important notice

This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.