retail store supervisor

Minus Cake Boutique; Vancouver; On-site; CAD 30,000 - 60,000; Full time

Job summary

A local bakery in Vancouver is seeking a supervisory role to oversee staff, manage inventory, and resolve customer issues. The ideal candidate will have a secondary school graduation certificate and 2 years of supervisory experience. Responsibilities include hiring and training staff, selling merchandise, and preparing reports. This is a permanent position requiring 30 to 40 hours of work weekly, in a fast-paced environment.

Qualifications

• 2 years to less than 3 years of experience in a supervisory role.

Responsibilities

• Supervise staff and assign duties.
• Hire and train staff.
• Manage inventory and merchandise orders.
• Prepare sales and personnel reports.
• Resolve customer issues.

Skills

Supervision

Client focus

Interpersonal skills

Oral communication

Organization

Team player

Education

Secondary (high) school graduation certificate

Job description

Education & Experience

• Education : Secondary (high) school graduation certificate
• Experience : 2 years to less than 3 years

Tasks

• Supervise staff (apprentices, stages hands, design team, etc.)
• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Order merchandise
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co‑ordinate activities of workers
• Conduct performance reviews
• Supervise office and volunteer staff

Work Conditions and Physical Capabilities

• Fast‑paced environment

Personal Suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Organized
• Team player

Other Requirements

• Work Term : Permanent
• Work Language : English
• Hours : 30 to 40 hours per week