retail store supervisor

Government of Canada; Township of Langley; On-site; CAD 30,000 - 60,000; Full time

Job summary

A governmental agency in British Columbia seeks a Retail Supervisor to oversee staff, manage inventory, and ensure excellent customer service. The ideal candidate will have a secondary education, relevant supervisory experience, and strong problem-solving skills. This position requires working on-site without remote options and offers health benefits including dental and vision care.

Benefits

Dental plan

Health care plan

Vision care benefits

Free parking available

Qualifications

• 1 to 2 years of experience in a supervisory role in a retail environment.
• Ability to manage a team and handle customer complaints effectively.
• Skills in inventory management and sales reporting.

Responsibilities

• Supervise and train staff in a retail setting.
• Manage inventory and sales operations.
• Prepare reports on sales and staffing.
• Resolve customer issues and oversee payroll.

Skills

Supervision

Customer service

Inventory management

Sales

Strong communication

Education

Secondary (high) school graduation certificate

Tools

iOS

MS Outlook

Job description

Overview Languages

English

Education

• Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Asset languages

• Vietnamese

Work site environment

• Non-smoking
• Air conditioned

Work setting

• Retail service establishment
• Urban area
• Retail business
• Supermarket/grocery store

Responsibilities Tasks

• Supervise staff (apprentices, stages hands, design team, etc.)
• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Authorize payments by cheque
• Order merchandise
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers
• Manage cash
• Oversee payroll administration
• Conduct performance reviews
• Supervise office and volunteer staff

Supervision

• 3-4 people

Experience and specialization

• Computer and technology knowledge
• iOS
• MS Outlook

Area of specialization

• Retail store

Additional information

• Own transportation
• Own vehicle
• Valid driver's licence

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Handling heavy loads
• Attention to detail
• Combination of sitting, standing, walking
• Ability to distinguish between colours
• Standing for extended periods

Personal suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Organized
• Reliability
• Team player
• Dependability
• Excellent written communication
• Initiative
• Judgement
• Ability to multitask

Benefits Health benefits

• Dental plan
• Health care plan
• Vision care benefits

Other benefits

• Free parking available
• Other benefits