retail store supervisor

KOHINOOR FOODS; Toronto; On-site; CAD 40,000 - 50,000; Full time

Job summary

A retail supermarket in Toronto is seeking a Supervisor to oversee staff, manage sales operations, and ensure excellent customer service. The ideal candidate has a high school diploma and at least 7 months of experience in a retail setting. You'll be responsible for hiring and training staff, managing inventory, and preparing sales reports. This permanent position requires strong communication skills and the ability to work under pressure. Expect a fast-paced environment with a work week of 30 to 35 hours.

Benefits

Mentorship programs for newcomers

Support for youth employment

Cultural competency training

Qualifications

• 7 months to less than 1 year of experience in a similar role.
• Ability to supervise and train staff effectively.
• Experience in managing inventory and sales.

Responsibilities

• Supervise staff and assign sales duties.
• Hire and train team members.
• Manage cash and oversee payroll administration.
• Prepare reports on sales volumes and inventory.
• Resolve customer requests and complaints.

Skills

Excellent oral communication

Flexibility

Organized

Reliability

Team player

Excellent written communication

Ability to multitask

Education

Secondary (high) school graduation certificate

Job description

Job details

• Work Term: Permanent
• Work Language: English
• Hours: 30 to 35 hours per week
• Education: Secondary (high) school graduation certificate
• Experience: 7 months to less than 1 year
• Work setting: Retail business; Supermarket / grocery store

Tasks

• Supervise staff (apprentices, stages hands, design team, etc.)
• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Order merchandise
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers
• Manage cash
• Oversee payroll administration

Supervision

• 3-4 people

Transportation / travel information

• Own transportation

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Handling heavy loads
• Attention to detail
• Walking
• Standing for extended periods
• Bending, crouching, kneeling

Personal suitability

• Excellent oral communication
• Flexibility
• Organized
• Reliability
• Team player
• Excellent written communication
• Ability to multitask

Support for newcomers and refugees

• Participates in a government or community program or initiative that supports newcomers and / or refugees
• Assists with immediate settlement needs of newcomers and / or refugees (for example : housing, transportation, storage, childcare, winter clothing, etc.)
• Supports social and labour market integration of newcomers and / or refugees (for example : facilitating access to community resources, language training, skills training, etc.)
• Recruits newcomers and / or refugees who were displaced by a conflict or a natural disaster (for example : Ukraine, Afghanistan, etc.)
• Supports newcomers and / or refugees with foreign credential recognition
• Offers mentorship programs that pair newcomers and / or refugees with experienced employees
• Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and / or refugees
• Does not require Canadian work experience

Support for youths

• Participates in a government or community program or initiative that supports youth employment
• Offers on-the-job training tailored to youth
• Offers mentorship, coaching and / or networking opportunities for youth
• Provides awareness training to employees to create a welcoming work environment for youth

Support for Indigenous people

• Participates in a government or community program or initiative that supports Indigenous people
• Offers mentorship, coaching and / or networking opportunities for Indigenous workers
• Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations
• Provides cultural competency training and / or awareness training to all employees to create a welcoming work environment for Indigenous workers
• Facilitates access to Elders who can offer support and guidance to Indigenous workers