retail store supervisor

Christina Coffee PLUS; Sarnia; On-site; CAD 35,000 - 50,000; Full time

Job summary

A leading coffee retail business in Sarnia is seeking a Supervisor to enhance operations and customer service. The ideal candidate will be responsible for managing staff, ordering merchandise, and ensuring customer satisfaction. This role requires strong communication skills, adaptability, and the ability to work under pressure. Candidates must have at least 1-2 years of supervisory experience and a secondary school certificate.

Qualifications

• 1 to 2 years of experience required.
• Education: Secondary school graduation certificate.

Responsibilities

• Order merchandise and establish work schedules.
• Supervise and coordinate activities of workers.
• Resolve customer complaints and maintain inventory.

Skills

Attention to detail

Client focus

Flexibility

Reliability

Education

Secondary (high) school graduation certificate

Job description

Overview

Languages

English

Education

• Secondary (high) school graduation certificate
  
  

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Retail business
• On-site customer service
  
  

Responsibilities

Tasks

• Order merchandise
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers
  
  

Supervision

• 1 to 2 people
  
  

Additional information

Work conditions and physical capabilities

• Work under pressure
• Handling heavy loads
• Attention to detail
• Standing for extended periods
  
  

Personal suitability

• Accurate
• Client focus
• Flexibility
• Organized
• Reliability