retail store supervisor

Lola Confectionary; Ottawa; On-site; CAD 40,000 - 50,000; Full time

Job summary

Une confiserie réputée à Ottawa cherche un gestionnaire de magasin pour superviser le personnel et gérer les opérations. Le candidat idéal aura au moins un an d'expérience et un certificat d'études secondaires. Ce poste exige un bon service à la clientèle, une capacité à travailler sous pression, et offre une expérience de travail dynamique en environnement de détail.

Qualifications

• Diplôme de fin d'études secondaires exigé.
• Un an à moins de deux ans d'expérience dans un poste de supervision.
• Compétences en communication interpersonnelle requises.

Responsibilities

• Superviser le personnel et coordonner les activités des travailleurs.
• Gérer la caisse et l'administration des paies.
• Préparer des rapports sur les volumes de ventes et les questions de personnel.

Skills

Supervision du personnel

Gestion des stocks

Formation du personnel

Service à la clientèle

Capacité à travailler sous pression

Multitâche

Education

Certificat de fin d'études secondaires

Job description

Overview

Durée de l'emploi : Permanent

Langue de travail : Anglais

Heures de travail : 32 to 35 hours per week

Education

• Secondary (high) school graduation certificate

Experience

• 1 year to less than 2 years

Work site environment

• Air conditioned

Work setting

• Retail service establishment

Tasks

• Supervise staff (apprentices, stages hands, design team, etc.)
• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Order merchandise
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers
• Manage cash
• Oversee payroll administration
• Conduct performance reviews
• Supervise office and volunteer staff

Supervision

• 3-4 people

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Attention to detail
• Combination of sitting, standing, walking
• Standing for extended periods

Personal suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Flexibility
• Organized
• Reliability
• Ability to multitask

Support for persons with disabilities

• Provides awareness training to employees to create a welcoming work environment for persons with disabilities

Support for newcomers and refugees

• Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and / or refugees

Support for youths

• Provides awareness training to employees to create a welcoming work environment for youth

Support for Veterans

• Offers mentorship, coaching and / or networking opportunities for Veterans

Support for Indigenous people

• Provides cultural competency training and / or awareness training to all employees to create a welcoming work environment for Indigenous workers

Support for mature workers

• Provides workspace accommodations, such as age-appropriate ergonomic considerations, to meet the physical needs of mature workers (for example : adjustable desks and chairs, accessible parking, etc.)

Supports for visible minorities

• Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities