retail store supervisor

Government of Canada; Eastern Ontario; On-site; CAD 40,000 - 55,000; Full time

Job summary

A government organization in Ontario is seeking a supervisory candidate to oversee sales workers, manage daily operations, and ensure excellent customer service. Responsibilities include hiring, training, inventory management, and cash handling. Candidates must possess a high school graduation certificate and have 7 months to less than a year of related experience. Attention to detail and the ability to work in a fast-paced environment are essential.

Qualifications

• 7 months to less than 1 year of experience required.
• Ability to work in a fast-paced environment.
• Attention to detail is essential.

Responsibilities

• Assign sales workers to duties.
• Hire and train staff.
• Order merchandise.
• Authorize return of merchandise.
• Establish work schedules.
• Sell merchandise.
• Prepare reports on sales and personnel matters.
• Resolve customer requests and complaints.
• Organize and maintain inventory.
• Supervise and coordinate activities of workers.
• Manage cash.

Skills

Client focus

Efficient interpersonal skills

Reliability

Team player

Dependability

Ability to multitask

Education

Secondary (high) school graduation certificate

Job description

Overview

Languages

English

Education

• Secondary (high) school graduation certificate

Experience

7 months to less than 1 year

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Order merchandise
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co‑ordinate activities of workers
• Manage cash

Supervision

• 1 to 2 people

Additional information

• Fast‑paced environment
• Work under pressure
• Attention to detail
• Combination of sitting, standing, walking

Personal suitability

• Client focus
• Efficient interpersonal skills
• Reliability
• Team player
• Dependability
• Ability to multitask