Retail Store Operations Lead & Team Development

Dollarama; Thompson; On-site; CAD 45,000 - 55,000; Full time

Job summary

A leading retail company is looking for an Assistant Store Manager in Canada to support the Store Manager in daily operations and customer satisfaction. The role involves training employees, managing store performance, and ensuring adherence to company policies. Candidates should have at least two years of retail experience, preferably in a supervisory role, along with strong leadership and communication skills. A competitive compensation package and career development opportunities are offered.

Benefits

Competitive compensation and benefits package

Company matched pension plan

Career development opportunities

Qualifications

• Minimum of two years of retail experience.
• At least two years in a supervisory or management role.
• Open availability including day, evening, and weekends.
• Strong leadership, communication, and decision-making skills.
• Ability to multitask and prioritize in a fast-paced environment.

Responsibilities

• Assist the Store Manager with operations and staff management.
• Help with merchandising, stocking, and unpacking daily shipments.
• Provide exceptional customer service and resolve escalated issues.
• Train, coach, and develop employees.
• Perform cash management, store opening and closing duties.
• Assign tasks to the team and ensure store safety and cleanliness.
• Conduct regular performance evaluations and provide feedback.
• Ensure adherence to company policies and safety standards.
• Maintain visual merchandising standards.
• Responsible for hiring and performance management.

Skills

Leadership

Communication

Decision-making

Multitasking

Job description

A leading retail company is looking for an Assistant Store Manager in Canada to support the Store Manager in daily operations and customer satisfaction. The role involves training employees, managing store performance, and ensuring adherence to company policies. Candidates should have at least two years of retail experience, preferably in a supervisory role, along with strong leadership and communication skills. A competitive compensation package and career development opportunities are offered.