Retail Store Operations Lead

Marble Slab Creamery; Victoria; On-site; CAD 40,000 - 55,000; Full time

Job summary

A local ice cream business in Victoria is seeking a manager to oversee daily operations. The successful candidate will have a secondary school graduation certificate and 2-3 years of experience. Responsibilities include managing staff, implementing policies, and resolving customer issues. The role requires strong leadership skills and the ability to handle daily operational challenges in a customer-focused environment.

Qualifications

• 2 years to less than 3 years of experience.

Responsibilities

• Manage staff and assign duties.
• Determine merchandise and services to be sold.
• Implement price and credits policies.
• Plan budgets and monitor revenues and expenses.
• Determine staffing requirements.
• Resolve issues that may arise, including customer requests, complaints and supply shortages.
• Recruit, hire and supervise staff and/or volunteers.
• Plan, organize, direct, control and evaluate daily operations.

Education

Secondary (high) school graduation certificate

Job description

A local ice cream business in Victoria is seeking a manager to oversee daily operations. The successful candidate will have a secondary school graduation certificate and 2-3 years of experience. Responsibilities include managing staff, implementing policies, and resolving customer issues. The role requires strong leadership skills and the ability to handle daily operational challenges in a customer-focused environment.