Retail Store Manager, Totem Mall

Best Buy Express; Fort St. John; On-site; CAD 60,000 - 75,000; Full time

Benefits offered by this job

Employee discounts

Flexible scheduling

Career growth opportunities

Training program

Competitive benefits

Job summary

Best Buy Express in Canada’s Fort St. John is seeking a dynamic Store Leader who will guide a high-performing team to deliver outstanding customer service and hit sales targets. You will oversee daily operations, inventory, and expense control while partnering with support teams to implement store strategies.

The role offers flexible schedules, competitive benefits, and opportunities for career growth within a tech-forward retail environment. Previous leadership experience in retail is preferred.

Qualifications

• Proven ability to build and sustain a cohesive sales team.
• Strong coaching and leadership capabilities.
• Ability to translate financial results into sales actions.

Responsibilities

• Lead and inspire a high-performing team.
• Deliver exceptional customer service and achieve sales targets.
• Maximize sales and profits through leadership of people, inventory, expenses and assets.
• Partner with support teams to implement store strategies.
• Oversee overall operational excellence of the store.

Skills

Team leadership

Customer service

Sales targets

Inventory control

Financial acumen

Job description

Join us as we embark on this new journey, blending the best in tech retail with cutting-edge telecommunications services. At Best Buy Express we believe one of our most important assets is our people. We pride ourselves on hiring the best talent and creating a dynamic workplace where talents are utilized, opinions matter, and fun is encouraged!

We are also proud to offer our team members flexible work schedules, career growth opportunities and competitive benefits.

Why you'll love it here:

• Rewards and recognition, employee discounts and much more.
• Flexible & customizable medical, vision and dental benefits and unlimited coverage for mental health support
• Opportunity for career growth, development, and promotions
• Immersive and Hands-on training program – get ready to learn!

What you'll do:

• Lead and inspire a high-performing team.
• Deliver exceptional customer service and achieve sales targets.
• Maximize sales and profits through the effective leadership of people, inventory, expense control and fixed assets.
• Partner with support teams to implement and execute strategies within your store.
• Responsible for the overall operational excellence of the store.

What we're looking for:

• Proven ability to build and sustain a highly successful and cohesive sales team.
• Demonstrates passion for coaching and has a natural leadership ability.
• Embodies our brand promise to life - delivering a great customer experience in a cool tech-friendly environment.
• Upholds a firm understanding of financial results and is able to translate into effective sales strategies.
• Speak another language? We welcome any second language (French, Mandarin, Cantonese, Korean, Tagalog, Hindi, Punjabi, Thai, and more)

At Best Buy Express, we don’t just accept difference—we celebrate it!

Additional Information:

Position Type: Retail Stores
Job Status: Regular - Full Time
Job Location: Canada : British Columbia : Fort St. John
Application Deadline: 11/20/2026

Salary Range: $60,000 - $75,000. The advertised salary range may vary slightly as it is based on the company’s current salary structure, which may be revised by the company, from time to time, at its sole discretion. The agreed upon salary may also vary from the advertised salary ranges depending on several factors, such as the candidate’s qualifications, experience and internal equity

Variable: The salary range above includes a Sales Incentive Plan (SIP) based on average bonuses’ % earned by our employees in similar job functions. The SIP bonus payout is conditional upon meeting all of the eligibility requirements established by the company’s applicable SIP. The SIP is subject to modification by the Company from time to time, at its sole discretion to better reflect evolving business structure, goals and strategies.

As part of our team, you’ll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits options to support the well‑being of you and your family.

We value the experiences that have shaped who you are, and we know your talent will bring even greater strength to our team. At Best Buy Express we are committed to ensuring that everyone feels like they are welcome, valued, respected and supported as they grow and reach their full potential.

Best Buy Express is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise. We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or [e-mail] to make arrangements. If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.