Retail Store Manager - Mic Mac Mall

Lovisa; Dartmouth; On-site; CAD 60,000 - 80,000; Full time

Job summary

A prominent fashion retailer in Dartmouth, Canada is seeking a Retail Store Manager to oversee operations, drive sales, and inspire a high-performing team. The ideal candidate will have over 3 years of retail management experience with a strong focus on achieving sales targets and excellent leadership skills. This role requires flexibility and a passion for fashion, along with the ability to maintain a customer-first culture.

Qualifications

• 3+ years retail management experience required.
• Must have a proven track record of achieving sales targets.
• Strong leadership and team development skills necessary.

Responsibilities

• Drive sales targets through effective team leadership.
• Recruit, train, and develop store staff.
• Manage store budget and expenses.

Skills

Retail management experience

Sales target achievement

Leadership skills

Problem-solving abilities

Interpersonal skills

Education

Bachelor's degree

Job description

Position Summary :

We're seeking a dynamic and results-driven Retail Store Manager to lead our store operations and drive business growth.

About the Role :

As Store Manager, you'll oversee daily operations while developing and inspiring a high-performing team in a fast-paced retail environment.

Key Responsibilities

Sales & Performance Management :

• Drive sales targets through effective team leadership and strategic planning
• Analyze sales data to identify trends and opportunities
• Implement and monitor KPIs to ensure store productivity
• Lead by example in delivering exceptional sales performance

Team Leadership & Development :

• Recruit, train, and develop store staff
• Create succession plans to develop future leaders
• Conduct performance reviews and provide coaching
• Build and maintain a passionate, customer-focused team

Operations & Merchandising :

• Ensure optimal inventory management and stock control
• Implement loss prevention strategies to minimize shrink
• Execute visual merchandising standards to maximize sales
• Oversee opening and closing procedures
• Maintain store presentation and cleanliness standards

  Customer Experience :

  • Foster a customer-first culture throughout the store
  • Resolve complex customer service issues
  • Ensure consistent delivery of exceptional shopping experiences
  • Build and maintain customer loyalty

  Business Administration :

  • Manage store budget and expenses
  • Report key metrics to upper management
  • Implement company policies and procedures
  • Identify and resolve operational challenges

  Required Qualifications :

  • 3+ years retail management experience
  • Proven track record of achieving sales targets
  • Strong leadership and team development skills
  • Excellent problem-solving abilities
  • Deep passion for retail and fashion
  • Flexible availability including weekends and holidays
  • Bachelor's degree preferred

  You’ll Excel If You :

  • Are results-oriented with strong business acumen
  • Have exceptional interpersonal and communication skills
  • Demonstrate adaptability in a fast-paced environment
  • Show enthusiasm as a brand ambassador
  • Have experience in fashion retail

  We believe in supporting diverse cultures and harnessing the unique knowledge and experience of our team. We celebrate our global presence, by supporting our culturally diverse team around the world.