Retail Store Manager in Training

Canna Cabana Inc.; Martensville; On-site; CAD 55,000 - 75,000; Full time

Job summary

High Tide Inc. seeks a Retail Store Manager in Training to lead day-to-day operations at our cannabis retail location. You will supervise staff, manage inventory and merchandising, and work to meet sales and profitability targets while ensuring exceptional customer experiences.

The role emphasizes staff leadership, operational oversight, and adaptation to seasonal changes, with progression toward higher responsibilities in a fast-growing retail network.

Qualifications

• Experience leading a team in a retail setting.
• Strong emphasis on customer satisfaction and service quality.
• Ability to manage stock, pricing and seasonal changes.

Responsibilities

• Greet and assist customers while modeling exemplary conduct.
• Address customer complaints professionally to secure a positive resolution.
• Ensure health, safety and security standards are met.

Skills

Staff management

Customer service

Inventory management

Job description

The Retail Store Manager in Training is responsible for the daily operations and profitability of the establishment according to set goals and business objectives . Daily operations include staff management, customer satisfaction, neat product presentation, inventory management and carrying out seasonal changes.

Address: 228 Centennial Drive N Martensville, Saskatchewan S0K 0A2 Canada

Responsibilities

• Greet and assist customers in a manner that models exemplary conduct to other staff.
• Make sure all customer complaints are addressed and handled professionally, leaving the customer with a positive resolution.
• Ensure that all health, safety and security regulations are adhered to and required standards are met.
• Maintain adequate stock through efficient inventory management.
• Take inventory as scheduled and provide inventory reports.
• Increase sales, expand markets, and promote business to meet given goals within provided guidelines.
• Ensure an adequate process is in place for checking deliveries and packaging slips.
• Verify invoices against packaging slips and track all expenditures.
• Make sure that merchandise is always presented neatly and that items are priced correctly.
• Manage the pricing in a product's life cycle by taking seasonal changes into account.
• Authorize all customer refunds.
• Make sound business decisions when buying large quantities with volume based discounts.
• Provide management with required sales, staff and other assigned productivity reports.
• Hold staff accountable for cash box deficits.
• Balance sales, print and record receipts as well as track revenue daily.
• Make bank deposits daily and reconcile bank statements.
• Record visa and debit accounts.
• Supervise all staff in the establishment and coordinate work to ensure productive operations at all hours.
• Coordinate with the HR department for all new hires, performance management, and terminations.
• Approve timesheets for all staff every pay period and input schedules at least 2 weeks ahead on Dayforce.
• Be available for any store emergencies .
• Responsible for the alarm system and codes.
• All other duties as assigned.

J ob Types: Full-time, Permanent

Why You Should Apply:

• The opportunity to work for a growing company that is positioned to become a globally recognized brand in the cannabis industry.
• Significant opportunity for growth, experience and learning
• Unlimited bonus earning potential

Referral Disclosure: To ensure accurate tracking of employee referrals, applicants must disclose any referral relationship during the application process. Referral information submitted after an application has been received may not be eligible for consideration under the Employee Referral Program. All referrals are subject to verification and program eligibility requirements.

Additional points:The job posting reflects the general details considered necessary to describe the principal functions and duties as required for proper evaluation of the job. There may be additional duties, responsibilities, and qualifications for this job.

We thank all applicants in advance for their interest; however, only those selected for an interview will be contacted.

High Tide Inc.is the leading community-grown, retail-forward cannabis enterprise engineered to unleash the full value of the world's most powerful plant and is the second-largest cannabis retailer globally by store count. High Tide (HITI) is uniquely-built around the cannabis consumer, with wholly-diversified and fully-integrated operations across all components of cannabis, including:

• Bricks & Mortar Retail: Canna Cabana is the largest cannabis retail chain in Canada, with 200+ current locations spanning British Columbia, Alberta, Saskatchewan, Manitoba, Ontario and growing. In 2021, Canna Cabana became the first cannabis discount club retailer in the world.
• Retail Innovation: Fastendr is a unique and fully automated technology that employs retail kiosks to facilitate a better buying experience through browsing, ordering and pickup.
• Consumption Accessories: High Tide operates a suite of leading accessory e-commerce platforms across the world, including Grasscity.com, Smokecartel.com, Dailyhighclub.com, and Dankstop.com.
• E-commerce Platforms: High Tide operates a suite of leading accessory sites across the world, including Grasscity.com, Smokecartel.com, Dailyhighclub.com, and Dankstop.com.

CBD: High Tide continues to cultivate the possibilities of consumer CBD through Nuleafnaturals.com, FABCBD.com, blessedcbd.de and blessedcbd.co.uk.

Wholesale Distribution: High Tide keeps that cannabis category stocked with wholesale solutions via Valiant.

Licensing: High Tide continues to push cannabis culture forward through fresh partnerships and license agreements under the Famous Brandz name.

High Tide consistently moves ahead of the currents, having been named one of Canada's Top Growing Companies for the consecutive 5 years in a row by the Globe and Mail's Report on Business Magazine, and was named as one of the top 10 performing diversified industries stocks in both 2022 and 2024 TSX Venture 50. High Tide was also ranked number one in the retail category on the Financial Times list of Americas' Fastest Growing Companies for 2024.

To discover the full impact of High Tide, visit www.hightideinc.com . For investment performance, don't miss the High Tide profile pages on SEDAR+ and EDGAR.