Retail Store Manager -Guildford-

Lovisa; Surrey; On-site; CAD 55,000 - 70,000; Full time

Job summary

A leading retail fashion brand in Metro Vancouver is seeking an experienced Retail Store Manager to oversee store operations and drive business growth. You will lead a passionate team to achieve sales targets, implement business strategies, and ensure an exceptional customer experience. The ideal candidate has a strong retail management background and is dedicated to team development.

Qualifications

• Minimum 3+ years of retail management experience.
• Proven record of achieving sales targets.
• Strong leadership and team development skills.

Responsibilities

• Oversee daily operations and develop store staff.
• Drive sales and performance through strategic planning.
• Implement inventory management and loss prevention strategies.

Skills

Sales targets achievement

Team leadership

Problem-solving

Customer service

Communication skills

Education

Bachelor's degree preferred

Job description

Position Summary :

We're seeking a dynamic and results-driven Retail Store Manager to lead our store operations and drive business growth.

About the Role :

As Store Manager, you'll oversee daily operations while developing and inspiring a high-performing team in a fast-paced retail environment.

Key Responsibilities

Sales & Performance Management :

• Drive sales targets through effective team leadership and strategic planning
• Analyze sales data to identify trends and opportunities
• Implement and monitor KPIs to ensure store productivity
• Lead by example in delivering exceptional sales performance

Team Leadership & Development :

• Recruit, train, and develop store staff
• Create succession plans to develop future leaders
• Conduct performance reviews and provide coaching
• Build and maintain a passionate, customer-focused team

Operations & Merchandising :

• Ensure optimal inventory management and stock control
• Implement loss prevention strategies to minimize shrink
• Execute visual merchandising standards to maximize sales
• Oversee opening and closing procedures
• Maintain store presentation and cleanliness standards

  Customer Experience :

  • Foster a customer-first culture throughout the store
  • Resolve complex customer service issues
  • Ensure consistent delivery of exceptional shopping experiences
  • Build and maintain customer loyalty

  Business Administration :

  • Manage store budget and expenses
  • Report key metrics to upper management
  • Implement company policies and procedures
  • Identify and resolve operational challenges

  Required Qualifications :

  • 3+ years retail management experience
  • Proven track record of achieving sales targets
  • Strong leadership and team development skills
  • Excellent problem-solving abilities
  • Deep passion for retail and fashion
  • Flexible availability including weekends and holidays
  • Bachelor's degree preferred

  You’ll Excel If You :

  • Are results-oriented with strong business acumen
  • Have exceptional interpersonal and communication skills
  • Demonstrate adaptability in a fast-paced environment
  • Show enthusiasm as a brand ambassador
  • Have experience in fashion retail

  We believe in supporting diverse cultures and harnessing the unique knowledge and experience of our team. We celebrate our global presence, by supporting our culturally diverse team around the world.