Retail Store Manager, Avalon Mall

Eastlink; San Juan de Terranova; On-site; CAD 50,000 - 70,000; Full time

Job summary

A regional telecommunications company in St. John's is seeking a Store Manager to oversee operations, mentor staff, and enhance customer experience. The ideal candidate will have strong leadership skills, a sales-driven mindset, and experience fostering team environments. This role offers competitive pay, employee discounts, and opportunities for career growth. Join us in delivering exceptional customer service and connecting communities.

Benefits

Paid time-off package

Employee discounts on products and services

Pension matching up to 4.5%

Group health benefits

Access to learning resources

Discounts at fitness centers

Qualifications

• Experience in leading teams and overcoming challenges.
• Ability to foster a respectful environment and lead with integrity.
• Experience with sales incentives and helping teams excel.

Responsibilities

• Oversee all aspects of Store Management including recruiting and hiring.
• Mentor and motivate the team to deliver an exceptional customer experience.
• Lead the launch of the new location and promote the Eastlink brand.

Skills

Team leadership

Customer service

Sales growth planning

Problem-solving

Job description

Designated Office

Eastlink Retail Store

48 Kenmount Rd

St. John's, NL

A1B 1W3

As a family-owned, entrepreneurial, and innovative company headquartered in the Maritimes, we take great pride in maintaining a strong and lasting presence in our home region. Our local teams deliver creative, competitive, customer-focused telecommunications solutions to help connect our customers and communities to the things and people that matter most.

We embrace diversity, inclusion, equity, and accessibility throughout all levels of the organization and encourage members of equity groups to self-identify during the application process.

What can you expect beyond a competitive salary and commission plan?

• Paid time-off package with 18 days of vacation and personal days for our full-time team members
• Employee discounts on products and services!
• Pension matching of up to 4.5% on a defined pension plan, after one year of service!
• Group Health benefits for you and your family!
• Access to employee and family assistance program and resources!
• Access to health care providers and health information through Lumino Health!
• 25% employee discount at Goodlife Fitness for you and a family member!
• Perks including Eastlink employee pricing on car rentals, hotel stays and much more!
• Access to 100’s and 100’s of courses through our Eastlink Learning portal!
• Supportive leadership who truly cares about your employee experience and career with us!

Why you should apply now!

• Our people make the difference!
• Community is at the heart of everything we do!
• We strive to do more to protect our environment!
• We value your growth and development throughout your career!

Responsibilities:

• As a store manager, you will oversee all aspects of Store Management (recruiting, hiring, performance management, Sales objectives, etc.)
• You will mentor and motivate the team in delivering an incredible customer experience while driving sales goals;
• You will take the lead on bringing the Eastlink brand to life with the launch of the new location and help the team become brand ambassadors;
• You will bring a sense of ownership and entrepreneurial spirit to running your store;
• You have a passion to drive performance and thrive in an exciting environment;
• You understand accountability in all its forms, and you are motivated by it;
• You will be given the opportunity to work with all our products.

What you bring:

• You have experience in leading teams and enjoy overseeing challenges and supporting individuals with their employee experience;
• Experience in fostering an environment of respect and leading with integrity;
• You have experience in helping a team rise to the top;
• You have experience with incentive and sales growth plans and your teams have excelled;
• Your positive energy sets the stage every day. Our customers know they will receive the very best service, sales experience, and advice from anyone on your team;
• Things change and you know how to get your team on board and excited to try something new;
• You are a self-starter who knows how to problem solve, seek answers, and drive team continuity.

Why Choose Eastlink?

Eastlink operates in a culture of continuous improvement through listening, learning, and adapting, which enables us to respond quickly to the evolving needs of both employees and customers. We recognize that our truly greatest competitive edge is our people and that delivering a great customer experience begins with a great employee experience. Our philosophy of developing and training our team “on the ground” not only helps to create a strong onboarding experience but also readies employees for future growth opportunities within the organization.

Get your career started with us and stay with us, your journey begins here!