Retail Store Manager

Skechers U.S.A., Inc.; Richmond; On-site; CAD 33,000 - 55,000; Full time

Benefits offered by this job

Generous employee discounts on Skecher

Performance-based bonuses

Career growth within Skechers

Job summary

Skechers U.S.A., Inc. is seeking a Store Manager for McArthurGlen Designer Outlets in Vancouver, BC. You will lead a team to deliver exceptional customer service, drive sales, and maintain top-tier visual merchandising standards in a busy retail environment.

You will oversee staffing, training, inventory, and daily store operations, with a focus on growth, profitability, and brand integrity. Competitive hourly pay and potential bonuses are offered.

Qualifications

• Experience leading retail teams to meet sales targets.
• Strong visual merchandising and store presentation skills.
• Proven ability to recruit, train and retain staff.
• Experience managing inventory, scheduling, and store operations.
• Track record of driving revenue growth and meeting store targets.

Responsibilities

• Lead, coach, and develop the store team to achieve sales goals and deliver exceptional customer service.
• Ensure high-quality product presentation and layout to support peak shopper experience.
• Oversee recruitment, onboarding, training, and retention of store employees.
• Manage store systems including inventory, scheduling, opening/closing procedures, and daily operations.
• Implement sales strategies and performance metrics to reach objectives.
• Address issues promptly to maintain smooth store operations.

Skills

People Leadership

Visual Merchandising

Staffing

Retail Operations

Sales Management

Problem Solving

Education

High school diploma or equivalent

Job description

WHO WE ARE:

Headquartered in Southern California, Skechers—the Comfort Technology Company®—has spent over 30 years helping men, women, and kids everywhere look and feel good. Comfort innovation is at the core of everything we do, driving the development of stylish, high-quality products at a great value. From our diverse footwear collections to our expanding range of apparel and accessories, Skechers is a complete lifestyle brand.

ABOUT THE ROLE:

As a Store Manager at Skechers, you’ll lead and inspire a team to deliver exceptional customer service, achieve sales goals, and maintain top-tier visual merchandising standards. Your leadership and organizational skills will drive retail operations, create an inviting store environment, and ensure a seamless inventory management process. You’ll play a pivotal role in achieving store objectives, developing employees, and upholding the Skechers brand values.

McArthurGlen Designer Outlets - Vancouver, BC

COMPENSATION RATE:

STARTING RATE: $35.00

HOURLY RANGE: $35.00-$40.00

BENEFIT HIGHLIGHTS AS A STORE MANAGER:

• Generous discounts on Skechers footwear, apparel, and accessories (including exclusive days for Friends and Family!)
• Potential for performance-based bonuses
• Competitive pay and benefits package (learn more about our perks after applying!)
• Opportunities for career growth within the Skechers global brand.

WHAT YOU WILL DO:

• People Leadership: Lead, coach, mentor, and develop your team to drive sales, enhance customer service, and foster growth.
• Visual Merchandising: Act as a product expert and ensure your team delivers an exceptional customer experience through high-quality product presentation and store layout.
• Staffing and Training: Manage the recruitment, hiring, training, and retention of Skechers store employees to ensure the team is prepared to meet company goals.
• Retail Operations: Oversee store systems, including inventory management, scheduling, opening/closing procedures, and day-to-day operations to drive profitability. You will also maintain store organization, manage product displays, restock shelves, and occasionally lift up to 50 pounds.
• Sales Management: Drive revenue growth through sales management strategies and set performance expectations to meet individual and store goals.
• Problem Solving: Utilize strong problem-solving skills to resolve any issues that may arise in-store, ensuring a smooth customer experience.

WHAT WE NEED FROM YOU:

• Flexibility in scheduling to accommodate weekends, nights, and holidays.
• Strong team leadership skills to guide your staff and create a positive, safe, and respectful work environment.
• Excellent organizational skills to manage inventory, staffing, and store operations.
• Sales management experience to help meet and exceed store targets.
• Ability to communicate effectively, set clear expectations, and maintain confidentiality in all store matters.
• Proactive, with a sense of urgency in addressing store operations and loss prevention issues.

REQUIREMENTS:

• High school diploma or equivalent preferred but not required.
• Prior retail manager, restaurant manager, or hospitality leadership experience is a plus.
• Strong communication skills in written, verbal, and interpersonal forms.
• Sales skills and a proven ability to meet retail targets.
• Visual merchandising experience is a plus.

Step into your next retail career with Skechers!

About Skechers

Skechers, a global Fortune 500® company, developsand markets a diverse range of lifestyle and performance footwear, apparel, and accessories. Serving over 180 countries and territories, Skechers connects customers to products through department and specialty stores, e-commerce and digital stores, and through our more than 5,300 Skechers retail locations.

Equal Employment Opportunity

Skechers is an equal opportunity employer and, as such, Skechers is committed to providing equal employment opportunities to all applicants and employees. Skechers employs and treats any and all applicants and employees on the basis of merit, qualifications, and competence. No question on this application is used for the purpose of limiting or excusing an applicant from consideration for employment.

Reasonable Accommodation

I understand that Skechers makes reasonable accommodations for disabled employees if requested, unless to do so would pose an undue hardship, in accordance with applicable legislation. It is your responsibility to notify Human Resources if you require a reasonable accommodation to fulfill the essential functions of your job.