Retail Store Manager

Mind Games; Ottawa; On-site; CAD 80,000 - 100,000; Full time

Job summary

A specialty retail company in Ottawa seeks a Store Manager to oversee daily operations and motivate the sales team. The ideal candidate has a Bachelor’s degree and 3+ years of management experience in retail. The role involves budgeting, compliance monitoring, and developing marketing strategies. A passion for games and pop culture is a plus, along with strong leadership skills. Benefits include competitive pay, flexible schedule, and more.

Benefits

Competitive Pay

Casual Dress

Store Discount

Flexible Schedule

Extended Health Benefits

Life Insurance

Qualifications

• 3+ years of management experience in a specialty retail environment.
• Ability to multi-task and maintain high organizational skills.
• Proven ability to recruit, hire, train, and coach a successful team.

Responsibilities

• Oversee daily operations and motivate sales teams.
• Prepare annual budget and analyze financial statements.
• Ensure compliance with health and safety regulations.

Skills

Management experience

Customer service orientation

Organizational skills

Leadership abilities

Knowledge of business management processes

Education

Bachelor’s degree in Business Administration or relevant field

Job description

Overview

Mind Games is North America\'s premier specialty retailer "Where Creative Minds Come to Play"! In our stores, you can find a variety of games, toys, and puzzles for everybody and any occasion. We sell fun and provide opportunities to express yourself through hobbies and interests.

If you support our vision – try yourself and join our team!

Responsibilities

• Overseeing the daily operations of a store, making sure it runs smoothly and effectively. Duties include motivating sales teams, creating business strategies, developing promotional material, and training new staff.
• Maintains store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.
• Ability to effectively teach/develop others to the next level.
• Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; and initiating corrective actions.
• Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.
• Markets merchandise by studying advertising, sales promotion, and display plans; analyzes operating and financial statements for profitability ratios.
• Ensuring store compliance with health and safety regulations.
• Determines marketing strategy changes by reviewing operating and financial statements and departmental sales records.
• Execute and monitor loss prevention and shrink programs.

Qualifications

• Bachelor’s degree in Business Administration or relevant field preferred
• 3+ years of management experience in a specialty retail environment
• Ability to multi-task / high organizational skills
• Customer service-oriented with in-depth knowledge of basic business management processes.
• Strong leadership and customer management abilities.
• Expertise includes shrink reduction, expense control, people development, merchandising strategies, differentiation, brand strategy, and partnership creation.
• A passion for board games and pop culture as well as driving sales
• Proven ability to recruit/hire/train/coach a winning team
• Outgoing and fun personality
• Highly motivated

Pay Rate (per hour): $20-25

Benefits

• Competitive Pay
• Casual Dress
• Store Discount
• Flexible Schedule
• Extended Health Benefits
• Life Insurance
• Being surrounded by people and products you love!