Retail Store Leader: Customer Experience & Growth

Talbots; Toronto; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading women's clothing retailer is looking for a store leader in Toronto. The ideal candidate will have strong retail experience, focusing on customer service and operational excellence. Responsibilities include fostering a positive culture, achieving sales metrics, and ensuring compliance with company policies. Open availability and the ability to handle multiple tasks in a dynamic environment are essential.

Benefits

Comprehensive benefits packages

50-70% merchandise discount

Referral incentive program

Qualifications

• Two or more years of specialty retail experience with emphasis on store operations and/or visual merchandising.
• Strong work ethic, integrity, and respect for others.
• Ability to work independently in a fast-paced environment.
• Comfortable with climbing ladders, moving regularly, and standing for extended periods.

Responsibilities

• Create a culture of hospitality through exceptional customer experiences.
• Achieve sales metrics and implement floor sets and displays.
• Maintain knowledge of competitive landscape and fashion trends.

Skills

Leadership

Customer service

Retail operations

Team mentoring

Communication skills

Organizational skills

Technological aptitude

Job description

A leading women's clothing retailer is looking for a store leader in Toronto. The ideal candidate will have strong retail experience, focusing on customer service and operational excellence. Responsibilities include fostering a positive culture, achieving sales metrics, and ensuring compliance with company policies. Open availability and the ability to handle multiple tasks in a dynamic environment are essential.