Retail Store Department Head

The North West Company Fox Lake; Alberta; On-site; CAD 44,280 - 54,120; Full time

Benefits offered by this job

Dental plan

Disability benefits

Health care plan

Group insurance benefits

Life insurance

On-site housing options

Job summary

A leading retail company in Alberta is seeking a Retail Store Department Head to supervise staff, manage inventory, and handle customer relations in a rural setting. Candidates must demonstrate strong interpersonal and cultural awareness, as the role serves an Indigenous community. An education certificate is required, along with relevant experience. This permanent, full-time position offers a competitive annual salary of $49,200 and various benefits including health care and on-site housing options.

Qualifications

• 1-2 years of experience in a supervisory role.
• Ability to effectively manage inventory and work schedules.
• Strong customer service and communication skills.

Responsibilities

• Supervise activities of retail workers.
• Hire and train staff for the store.
• Manage inventory and order merchandise.
• Resolve customer requests and complaints.

Skills

Interpersonal awareness

Cultural awareness

Team coordination

Education

Secondary (high) school graduation certificate

Job description

Retail Store Department Head (62010)

Responsibilities

• Supervise and co‑ordinate activities of workers
• Hire and train or arrange for training of staff
• Order merchandise
• Establish work schedules
• Sell merchandise
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organise and maintain inventory

Supervision

Retail salespersons and sales clerks

Work Site Environment

First Nations settlements

Work Setting

Rural area, remote location, willing to relocate, no fly‑in/fly‑out or rotational arrangements available, food service establishment, supermarket/grocery store

Work must be completed at the physical location. There is no option to work remotely.

Personal Suitability

Interpersonal awareness – the role serves an Indigenous community; candidates must demonstrate cultural awareness, respect, and the ability to work effectively in a community‑focused environment.

Education

Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

Compensation

$49,200.00 per year

Benefits

• Dental plan
• Disability benefits
• Health care plan
• Financial benefits
• Group insurance benefits
• Life insurance
• Registered Retirement Savings Plan (RRSP)
• Stocks/shares
• Long term benefits
• Maternity and parental benefits
• Other benefits
• On‑site housing options

Hours

37.5 hours per week

Terms of Employment

Permanent, full time

Language

English

How to Apply

Apply: https://northwest.catsone.com/careers/102911-NTC/jobs/16778555-Retail-Store-Department-Head--Fox-Lake-AB/

By Mail

77 Main Street
Winnipeg, MB
R3C 2R1

Pat O’Donnell
Manager of Recruitment – Stores
The North West Company
Fox Lake, AB

Expiration Date: September 1, 2026