Retail Store Associate

Wild Fork Foods; Newmarket; On-site; CAD 80,000 - 100,000; Full time

Job summary

A local food retailer is looking for a Wild Fork Team Member in Newmarket, Ontario. This role involves delivering exceptional customer experiences, assisting with inventory control and online orders, and being a brand ambassador. Candidates should have a passion for food, strong customer service skills, and the ability to work in a physically demanding environment. The position offers a full-time schedule with benefits and a starting wage of $18.50 per hour plus bonus potential. Join us to grow your culinary expertise.

Benefits

Medical, Dental & Vision Insurance

RRSP Plan

Culinary Training

Tenure Program

Higher Education Programs

Vacation Time, Paid Holiday & Birthday PTO

Monthly Bonus Potential

Free shipping on orders

Monthly giveaway product

Monthly shopping allowance

Qualifications

• One year of customer service experience in retail, hospitality, or restaurant.
• Excellent verbal communication skills with a range of people.
• Ability to meet seasonal peaks and deadlines.

Responsibilities

• Be a Brand Ambassador and educate customers.
• Provide personalized shopping experiences.
• Process customer e-commerce orders efficiently.

Skills

Customer service experience

Verbal communication skills

Teamwork

Time management

Problem analysis

Organizational skills

Education

High school degree or GED

Job description

Wild Fork Team Member

As a Wild Fork Team Member, your focus is to deliver a memorable experience to all of our guests. You will be trained to be a personal chef and friendly butcher to have the highest level of product knowledge to provide customers with recommendations on their favorite dish or protein. In addition, you will be responsible for ensuring proper inventory control to maximize product freshness and availability, replenish low stock items, pick and pack online orders and deliver a friendly check‑out experience.

Position Type: Full time

Starting wage: $18.50 per hour + Bonus potential

If you are someone looking for a career growth opportunity and you LOVE TO COOK & LOVE TO EAT, we would love to connect with you!

Our Values: Determination, Simplicity, Availability, Humility, Sincerity, Discipline, Ownership

Essential Tasks and Responsibilities:

• Be a Brand Ambassador – enthusiastic and passionate about our quality products, educate the consumer on what Wild Fork stands for
• Become a product and culinary expert by giving total effort during our training classes to provide great recipes and tips on how to cook our protein
• Provide a butcher friendly shopping experience by personalizing every step of the way
• Assist customers during the check‑out process and deliver an experience to remember
• Perform stocking duties such as lifting up to 50lb, rotating products, ordering, dusting, and cleaning store
• Oversee daily price changes and manage cash register as required
• Process customer e‑commerce orders and oversee timely product hand out for deliveries
• Must be able to work in an extremely cold environment - pulling racks, process shipment, and performing monthly inventory in our walk‑in freezer
• Performs other related duties

Physical Demands and Work Environment:

• Physically able to exert up to 50 pounds of force
• Occasional exposure to extreme temperatures – walk‑in freezers
• Stand/walk for up to 8‑10 hours
• Frequent movement within the store to access various departments, areas, and products

Benefits & Perks:

• Medical, Dental & Vision Insurance
• RRSP Plan
• Culinary Training
• Tenure Program
• Higher Education Programs
• Vacation Time, Paid Holiday & Birthday PTO
• Monthly Bonus Potential
• WF Unlimited – Free Shipping
• Chew On This – One giveaway product a month
• Wild Chef – Allowance per month to shop in our store

Qualifications:

• High school degree or GED preferred not required
• One year of customer service experience in retail, hospitality, or restaurant is required
• Excellent verbal communication skills, with the ability to communicate effectively with a wide range of people, by showing interest and carefully listening to their needs required
• Work with integrity as a TEAM toward a shared vision
• Be determined and deliver superior results with a sense of urgency, time management, and prioritization
• Treat it like you own it – take ownership and responsibility to be successful
• Acts with respect and values other opinions
• Strong cognitive skills, including problem analyzing
• Enthusiasm and passion for food and customer service preferred
• Excellent organizational and multitasking skills
• Show dependability and commitment
• Fundamental math functions such as addition, subtraction, multiplication, and division
• Ability to meet seasonal peaks, workloads, and deadlines
• The availability to work a flex schedule, working various hours and shifts, including early mornings, evenings and, weekends/holidays required

Due to the nature and job duties of this role, employment‑based immigration sponsorship is not available for this role.