Retail Store Associate

Pilgrim; Hamilton; On-site; CAD 60,000 - 80,000; Full time

Job summary

A food retail company in Ontario is seeking a Wild Fork Team Member to enhance the customer experience. Responsibilities include educating customers on products, managing inventory, and providing exceptional service during check-out. Candidates should have customer service experience and a passion for food. This full-time role offers a starting wage of $18.50 per hour plus bonus potential.

Benefits

RRSP Plan

Culinary Training

Vacation Time

Paid Holiday & Birthday PTO

Monthly Bonus Potential

Free Shipping

One giveaway product a month

Shopping allowance in store

Qualifications

• One year of customer service experience in retail, hospitality, or restaurant required.
• Excellent verbal communication skills with a wide range of people.
• Ability to work with integrity and treat tasks as own responsibilities.

Responsibilities

• Deliver a memorable experience to guests as a personal chef and butcher.
• Ensure proper inventory control to maximize product freshness.
• Assist customers during the check-out process.

Skills

Customer service experience

Excellent communication skills

Organizational skills

Passion for food and customer service

Education

High school degree or GED

Job description

As a Wild Fork Team Member , your focus is to deliver a memorable experience to all of our guests. You will be trained to be a personal chef and friendly butcher to have the highest level of product knowledge to provide customers with recommendations on their favorite dish or protein. In addition, you will be responsible for ensuring proper inventory control to maximize product freshness and availability, replenish low stock items, pick and pack online orders and deliver a friendly check-out experience.

Position Type : Full time

Starting wage : $18.50 per hour + Bonus potential

If you are someone looking for a career growth opportunity and you LOVE TO COOK & LOVE TO EAT , we would love to connect with you!

Our Values: Determination, Simplicity, Availability, Humility, Sincerity, Discipline, Ownership

Essential Tasks and Responsibilities:

Be a Brand Ambassador – enthusiastic and passionate about our quality products, educate the consumer on what Wild Fork stands for

Become a product and culinary expert by giving total effort during our training classes to provide great recipes and tips on how to cook our protein

Provide a butcher friendly shopping experience by personalizing every step of the way

Assist customers during the check-out process and deliver an experience to remember

Perform stocking duties such as lifting up to 50lb, rotating products, ordering, dusting, and cleaning store

Oversee daily price changes and manage cash register as required

Process customer e-commerce orders and oversee timely product hand out for deliveries

Must be able to work in an extremely cold environment- pulling racks, process shipment, and performing monthly inventory in our walk-in freezer

Performs other related duties

Physical Demands and Work Environment:

Physically able to exert up to 50 pounds of force

Occasional exposure to extreme temperatures – walk-in freezers

Stand/walk for up to 8-10 hours

Frequent movement within the store to access various departments, areas, and products

RRSP Plan

Culinary Training

Higher Education Programs

Vacation Time, Paid Holiday & Birthday PTO

Monthly Bonus Potential

WF Unlimited- Free Shipping

Chew On This- One give away product a month

Wild Chef - Allowance per month to shop in our store

Qualifications:

High school degree or GED preferred not required

One year of customer service experience in retail, hospitality, or restaurant is required

Excellent verbal communication skills, with the ability to communicate effectively with a wide range of people, by showing interest and carefully listening to their needs required

Work with integrity as a TEAM toward a shared vision

Be determined and deliver superior results with a sense of urgency, time management, and prioritization

Treat it like you own it –Take ownership and responsibility to be successful

Acts with respect and values other opinions

Enthusiasm and passion for food and customer service preferred

Excellent organizational and multitasking skills

Show dependability and commitment

Fundamental math functions such as addition, subtraction, multiplication, and division

Ability to meet seasonal peaks, workloads, and deadlines

The availability to work a flex schedule, working various hours and shifts, including early mornings, evenings and, weekends/holidays required

Due to the nature and job duties of this role, employment-based immigration sponsorship is not available for this role.