Retail Specialist: Personalize Solutions & Customer Experience

Apple Inc.; Canada; On-site; Full time

Job summary

A leading technology company in Canada is seeking a Customer Specialist to deliver exceptional service and support to customers. The ideal candidate will be customer-focused, available to work flexible hours, and proficient in English. Responsibilities include assisting customers, sharing knowledge, and maintaining a collaborative team environment. This role offers competitive compensation, benefits, and opportunities for career advancement.

Benefits

Comprehensive medical and dental coverage

Retirement benefits

Discounted products and free services

Tuition reimbursement for education

Qualifications

• Availability to work a flexible schedule, including nights and weekends.
• Proficiency in written and spoken English; French if based in Quebec.

Responsibilities

• Deliver excellent customer service and understand customer needs.
• Stay up to date on Apple’s products and services.
• Support peers by sharing knowledge about products and services.
• Contribute to an inclusive environment.

Skills

Customer service

Communication

Problem-solving

Team collaboration

Curiosity and learning

Job description

A leading technology company in Canada is seeking a Customer Specialist to deliver exceptional service and support to customers. The ideal candidate will be customer-focused, available to work flexible hours, and proficient in English. Responsibilities include assisting customers, sharing knowledge, and maintaining a collaborative team environment. This role offers competitive compensation, benefits, and opportunities for career advancement.