Retail Shift Leader

Canna Cabana Inc.; Town of Slave Lake; On-site; CAD 21,000 - 30,000; Part time

Benefits offered by this job

Unlimited bonus earning potential

Job summary

Canna Cabana Slave Lake is seeking a Part-Time Shift Leader who is knowledgeable, responsible and mature to join our team. The role involves supervising daily operations, guiding staff, and ensuring high standards of service and safety.

You will support store management, act as a role model on shifts, and drive sales while maintaining inventory and policy compliance. Flexible hours including nights and weekends are required.

Qualifications

• Must have SellSafe Certification.
• Completion of high school and college/CEGEP/vocational or technical training required.
• Demonstrated sales and service orientation required.
• Minimum 2 years retail experience; cannabis industry preferred.
• First Aid certification is an asset.
• Excellent time management and prioritizing skills.
• Demonstrated ability to train and motivate staff.
• Skills to monitor and lead by example.
• Basic office administration skills.
• High proficiency with Microsoft Office.
• Highly effective teamwork skills.
• Able to communicate effectively verbally and in writing.
• Strong customer service and troubleshooting skills.
• Diplomacy and professional demeanor.
• Team-building skills.
• Understanding of health and safety legislation.
• Positive, proactive work attitude.
• Ability to work nights, holidays, weekends, and different locations.

Responsibilities

• Provide assistance to store management in supervising and facilitating daily operations.
• Oversee responsibilities of the Store Manager in the absence of SM/ASM.
• Assist in delivering personnel management during shifts and resolve customer service issues.
• Provide direction and instruction to store associates as required.
• Ensure store conditions meet established standards.
• Assist in staffing to meet business needs when requested.
• Be the sales and customer service leader in the absence of SM/ASM.
• Greet and assist customers, modelling exemplary conduct.
• Ensure adherence to company policies and health and safety regulations.
• Handle customer complaints and escalate appropriately.
• Meet sales targets and store KPI’s.
• Support on-shift sales goals achievement.
• Oversee and assist in inventory management and processes on shift.

Skills

SellSafe Certification

Customer service orientation

Time management

Staff training & motivation

Office administration

Microsoft Office

Teamwork

Communication (verbal & written)

Diplomacy

Health & safety knowledge

Night/holiday/weekend availability

Education

High school diploma + college/CEGEP/vocational or technical training

Tools

First Aid Certification

Job description

Canna Cabana Slave Lake is actively seeking Part TimeShift Leaderswho are knowledgeable, responsible, hardworking, dedicated, and mature individuals interested in joining our team. Join us and become an important part of a company where the sky is the limit.

#108 1104 Main Street SW Slave Lake, Alberta T0G 2A1 Canada

Responsibilities

• Provide assistance to store management in supervising and facilitating the daily operations of the store
• Oversee the responsibilities of the Store Manager in the absence of SM or ASM
• Assist in the delivery of key personnel management when on shift and resolve any customer service issues as and when needed
• Provide direction, guidance, and instruction to all store associates as required
• Ensure store conditions are consistently upheld to established standards
• Assist in ensuring staffing levels adequately meet business needs, only when requested
• Be the sales and customer service leader/role model in the absence of SM/ASM
• Greet and assist customers in a way that models exemplary conduct to other staff
• Ensure company policies and relevant legislation are consistently adhered to and upheld by all staff members
• Handle customer complaints as they arise, escalating to the appropriate individual as deemed necessaryEnsure that all health, safety, and security regulations are adhered to and required standards are met on shift
• Achieving sales target and store-level KPI’s
• Ensuring employees on shift are actively pursuing sales goals
• Oversee and assist in inventory management and be accountable for the inventory processes on shift

Qualifications

• Must have valid SellSafe Certification
• Completion of high school and college/CEGEP/vocational or technical training required
• Demonstrated sales and service orientation required
• Minimum of 2 years work experience in the retail industry required - Cannabis industry preferred
• A valid First Aid certification is considered an asset
• Excellent time management and prioritizing skills required
• Demonstrated ability to train and motivate staff required
• Skills to monitor and lead by example as required
• Basic office administration skills required
• High level of proficiency with Microsoft Office productivity suite
• Highly effective teamwork skills
• Able to effectively communicate both verbally and in writing with individuals at all levels of the organization
• Strong customer service and troubleshooting skills
• A well-defined sense of diplomacy
• Excellent teamwork and team-building skills
• Thorough understanding of applicable health and safety legislation
• A professional, responsive, and positive work attitude is essential
• Ability to work nights, holidays and weekends and different locations

Job Types:Part-time, Permanent

Why You Should Apply:

• The opportunity to work for a growing company that is positioned to become a globally recognized brand in the cannabis industry.
• Significant opportunity for growth, experience and learning
• Unlimited bonus earning potential

Additional points:The job posting reflects the general details considered necessary to describe the principal functions and duties as required for proper evaluation of the job. There may be additional duties, responsibilities, and qualifications for this job.

We thank all applicants in advance for their interest; however, only those selected for an interview will be contacted.

High Tide Inc. is the leading community-grown, retail-forward cannabis enterprise engineered to unleash the full value of the world’s most powerful plant and is the second-largest cannabis retailer globally by store count⁷. High Tide (HITI) is uniquely-built around the cannabis consumer, with wholly-diversified and fully-integrated operations across all components of cannabis, including:

• Bricks & Mortar Retail: Canna Cabana™ is the largest cannabis retail chain in Canada, with 200+ current locations spanning British Columbia, Alberta, Saskatchewan, Manitoba, Ontario and growing. In 2021, Canna Cabana became the first cannabis discount club retailer in the world.
• Retail Innovation: Fastendr™ is a unique and fully automated technology that employs retail kiosks to facilitate a better buying experience through browsing, ordering and pickup.
• Consumption Accessories: High Tide operates a suite of leading accessory e-commerce platforms across the world, including Grasscity.com, Smokecartel.com, Dailyhighclub.com, and Dankstop.com.
• E-commerce Platforms: High Tide operates a suite of leading accessory sites across the world, including Grasscity.com, Smokecartel.com, Dailyhighclub.com, and Dankstop.com.

C BD: High Tide continues to cultivate the possibilities of consumer CBD through Nuleafnaturals.com, FABCBD.com, blessedcbd.de and blessedcbd.co.uk.

Wholesale Distribution: High Tide keeps that cannabis category stocked with wholesale solutions via Valiant™.

Licensing: High Tide continues to push cannabis culture forward through fresh partnerships and license agreements under the Famous Brandz™ name.

High Tide consistently moves ahead of the currents, having been named one of Canada’s Top Growing Companies in 2021, 2022, 2023 and 2024 by the Globe and Mail’s Report on Business Magazine, and was named as one of the top 10 performing diversified industries stocks in both 2022 and 2024 TSX Venture 50. High Tide was also ranked number one in the retail category on the Financial Times list of Americas’ Fastest Growing Companies for 2024.

To discover the full impact of High Tide, visit www.hightideinc.com . For investment performance, don’t miss the High Tide profile pages on SEDAR+ and EDGAR.