Retail Shift Leader

Canna Cabana; Town of Hinton; On-site; CAD 60,000 - 80,000; Part time

Job summary

A growing cannabis company is seeking Part Time Shift Leaders in Town of Hinton. In this role, you will assist store management, provide exemplary customer service, and support staff in a dynamic retail environment. Candidates must possess strong leadership skills and a minimum of 2 years in retail, preferably in cannabis. Competitive growth opportunities and bonus potential are available.

Benefits

Opportunity for growth

Unlimited bonus earning potential

Qualifications

• Valid SellSafe Certification is required.
• 2+ years of retail experience, preferably in the cannabis industry.
• Ability to train and motivate staff.

Responsibilities

• Assist store management in daily operations.
• Oversee responsibilities of Store Manager when absent.
• Handle customer complaints.

Skills

Sales orientation

Customer service

Leadership

Time management

Teamwork

Education

High school diploma

College/CEGEP/vocational training

Tools

Microsoft Office

Job description

Overview

Part Time Shift Leaders Part Time, Permanent

Responsibilities

• Provide assistance to store management in supervising and facilitating daily operations.
• Oversee responsibilities of Store Manager in its absence.
• Assist in delivery of key personnel management when on shift and resolve any customer service issues as needed.
• Provide direction, guidance, and instruction to all store associates as required.
• Ensure store conditions consistently upheld to established standards.
• Assist in ensuring staffing levels adequately meet business needs.
• Be sales and customer service leader/role model in absence of SM/ASM.
• Greet and assist customers in exemplary conduct.
• Ensure company policies and relevant legislation consistently adhered to.
• Handle customer complaints as they arise, escalating as necessary.
• Ensure health, safety, and security regulations adhered to.
• Achieve sales target and store-level KPIs.
• Ensure employees on shift actively pursuing sales goals.
• Oversee and assist in inventory management and be accountable for inventory processes on shift.

Qualifications

• Must have valid SellSafe Certification.
• Completion of high school and college/CEGEP/vocational or technical training required.
• Demonstrated sales and service orientation required.
• Minimum of 2 years work experience in retail industry required (Cannabis industry preferred).
• Excellent time management and prioritizing skills required.
• Demonstrated ability to train and motivate staff required.
• Skills to monitor and lead by example required.
• Basic office administration skills required.
• High level of proficiency with Microsoft Office productivity suite.
• Highly effective teamwork skills.
• Able to effectively communicate both verbally and in writing with individuals at all levels.
• Strong customer service and troubleshooting skills.
• A well-defined sense of diplomacy.
• Excellent teamwork and team-building skills.
• Thorough understanding of applicable health and safety legislation.
• A professional, responsive, and positive work attitude is essential.

Job Types

Part-time, Permanent

Benefits

• Opportunity to work for a growing company positioned to become a globally recognized brand in the cannabis industry.
• Significant opportunity for growth, experience and learning.
• Unlimited bonus earning potential.