Retail Shift Leader

Canna Cabana; Exshaw; On-site; CAD 30,000 - 60,000; Part time

Job summary

A cannabis retail company in Exshaw is seeking a knowledgeable Part Time Shift Leader. You will assist in supervising store operations, manage staff, and ensure exemplary customer service. Ideal candidates have retail experience, a SellSafe Certification, and strong communication skills. This role offers growth opportunities and unlimited bonus potential.

Benefits

Significant opportunity for growth

Unlimited bonus earning potential

Qualifications

• Must have valid SellSafe Certification.
• Minimum of 2 years work experience in the retail industry required.
• Excellent time management and prioritizing skills required.

Responsibilities

• Provide assistance to store management in supervising daily operations.
• Oversee responsibilities of the Store Manager in their absence.
• Ensure store conditions are upheld to established standards.

Skills

SellSafe Certification

Retail experience

Customer service skills

Communication skills

Time management

Education

High school diploma

College/CEGEP/vocational training

Tools

Microsoft Office suite

Job description

Canna Cabana is actively seeking Part Time Shift Leaders who are knowledgeable, responsible, hardworking, dedicated, and mature individuals interested in joining our team. Join us and become an important part of a company where the sky is the limit.

Responsibilities include:

• Provide assistance to store management in supervising and facilitating the daily operations of the store
• Oversee the responsibilities of the Store Manager in the absence of SM or ASM
• Assist in the delivery of key personnel management when on shift and resolve any customer service issues as and when needed
• Provide direction, guidance, and instruction to all store associates as required
• Ensure store conditions are consistently upheld to established standards
• Assist in ensuring staffing levels adequately meet business needs, only when requested
• Be the sales and customer service leader/role model in the absence of SM/ASM
• Greet and assist customers in a way that models exemplary conduct to other staff
• Ensure company policies and relevant legislation are consistently adhered to and upheld by all staff members
• Handle customer complaints as they arise, escalating to the appropriate individual as deemed necessary
• Ensure that all health, safety, and security regulations are adhered to and required standards are met on shift
• Achieving sales target and store-level KPI’s
• Ensuring employees on shift are actively pursuing sales goals
• Oversee and assist in inventory management and be accountable for the inventory processes on shift

Requirements:

• Must have valid SellSafe Certification
• Completion of high school and college/CEGEP/vocational or technical training required
• Demonstrated sales and service orientation required
• Minimum of 2 years work experience in the retail industry required - Cannabis industry preferred
• Excellent time management and prioritizing skills required
• Demonstrated ability to train and motivate staff required
• Skills to monitor and lead by example as required
• Basic office administration skills required
• High level of proficiency with Microsoft Office productivity suite
• Highly effective teamwork skills
• Able to effectively communicate both verbally and in writing with individuals at all levels of the organization
• Strong customer service and troubleshooting skills
• A well-defined sense of diplomacy
• Excellent teamwork and team-building skills
• Thorough understanding of applicable health and safety legislation
• A professional, responsive, and positive work attitude is essential
• Ability to work nights, holidays and weekends and different locations

What We Offer:

• The opportunity to work for a growing company that is positioned to become a globally recognized brand in the cannabis industry.
• Significant opportunity for growth, experience and learning
• Unlimited bonus earning potential

We are an equal opportunities employer and welcome applications from all qualified candidates.