Retail Shift Leader

Canna Cabana; Canmore; On-site; CAD 30,000 - 40,000; Part time

Job summary

A growing cannabis company in Canmore seeks a Part-Time Shift Leader to assist in daily store operations, ensuring exemplary customer service and compliance with company standards. Candidates should possess a valid SellSafe Certification and have at least 2 years of retail experience, preferably in the cannabis industry. The role offers significant growth opportunities and unlimited bonus earning potential.

Benefits

Opportunity for growth in the cannabis industry

Unlimited bonus earning potential

Experience and learning opportunities

Qualifications

• Valid SellSafe Certification is required.
• Minimum of 2 years work experience in retail, cannabis preferred.
• Excellent communication skills are necessary.

Responsibilities

• Assist store management in daily operations.
• Oversee responsibilities in the absence of the Store Manager.
• Ensure compliance with health, safety, and security regulations.

Skills

Sales and service orientation

Time management

Ability to train and motivate staff

Teamwork skills

Customer service skills

Education

Completion of high school

College/CEGEP/vocational or technical training

Tools

Microsoft Office

Job description

Overview

Part Time Shift Leaders Part Time, Permanent

Responsibilities

• Provide assistance to store management in supervising and facilitating daily operations.
• Oversee responsibilities of Store Manager in its absence.
• Assist in delivery of key personnel management when on shift and resolve any customer service issues as needed.
• Provide direction, guidance, and instruction to all store associates as required.
• Ensure store conditions consistently upheld to established standards.
• Assist in ensuring staffing levels adequately meet business needs.
• Be sales and customer service leader/role model in absence of SM/ASM.
• Greet and assist customers in exemplary conduct.
• Ensure company policies and relevant legislation consistently adhered to.
• Handle customer complaints as they arise, escalating as necessary.
• Ensure health, safety, and security regulations adhered to.
• Achieve sales target and store-level KPIs.
• Ensure employees on shift actively pursuing sales goals.
• Oversee and assist in inventory management and be accountable for inventory processes on shift.

Qualifications

• Must have valid SellSafe Certification.
• Completion of high school and college/CEGEP/vocational or technical training required.
• Demonstrated sales and service orientation required.
• Minimum of 2 years work experience in retail industry required (Cannabis industry preferred).
• Excellent time management and prioritizing skills required.
• Demonstrated ability to train and motivate staff required.
• Skills to monitor and lead by example required.
• Basic office administration skills required.
• High level of proficiency with Microsoft Office productivity suite.
• Highly effective teamwork skills.
• Able to effectively communicate both verbally and in writing with individuals at all levels.
• Strong customer service and troubleshooting skills.
• A well-defined sense of diplomacy.
• Excellent teamwork and team-building skills.
• Thorough understanding of applicable health and safety legislation.
• A professional, responsive, and positive work attitude is essential.

Job Types

Part-time, Permanent

Benefits

• Opportunity to work for a growing company positioned to become a globally recognized brand in the cannabis industry.
• Significant opportunity for growth, experience and learning.
• Unlimited bonus earning potential.