Retail Shift Leader

Canna Cabana; Blackfalds; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading cannabis retail company in Blackfalds is seeking a Part Time Shift Leader to assist in store operations and provide excellent customer service. Candidates should have a valid SellSafe Certification and strong retail experience, ideally within the cannabis industry. This is a part-time, permanent position with opportunities for growth in a dynamic environment.

Benefits

Opportunity for growth

Unlimited bonus earning potential

Qualifications

• 2+ years of experience in the retail industry; cannabis experience preferred.
• Ability to work nights, holidays, weekends, and at different locations.
• Strong customer service and troubleshooting skills.

Responsibilities

• Assist store management in daily operations.
• Oversee store manager's responsibilities in their absence.
• Handle customer complaints and ensure adherence to company policies.
• Achieve sales targets and meet store-level KPIs.
• Manage inventory processes during shifts.

Skills

Sales and service orientation

Time management

Training and motivating staff

Customer service skills

Effective communication

Office administration skills

Teamwork skills

Education

High school diploma

College/CEGEP/vocational training

Valid SellSafe Certification

Tools

Microsoft Office

Job description

Canna Cabana is actively seeking Part Time Shift Leader who are knowledgeable, responsible, hardworking, dedicated, and mature individuals interested in joining our team. Join us and become an important part of a company where the sky is the limit.

Duties and Responsibilities

• Provide assistance to store management in supervising and facilitating the daily operations of the store
• Oversee the responsibilities of the Store Manager in the absence of SM or ASM
• Assist in the delivery of key personnel management when on shift and resolve any customer service issues as and when needed
• Provide direction, guidance, and instruction to all store associates as required
• Ensure store conditions are consistently upheld to established standards
• Assist in ensuring staffing levels adequately meet business needs, only when requested
• Be the sales and customer service leader/role model in the absence of SM/ASM
• Greet and assist customers in a way that models exemplary conduct to other staff
• Ensure company policies and relevant legislation are consistently adhered to and upheld by all staff members
• Handle customer complaints as they arise, escalating to the appropriate individual as deemed necessary
• Ensure that all health, safety, and security regulations are adhered to and required standards are met on shift
• Achieving sales target and store-level KPI’s
• Ensuring employees on shift are actively pursuing sales goals
• Oversee and assist in inventory management and be accountable for the inventory processes on shift

Qualifications

• Must have valid SellSafe Certification
• Completion of high school and college/CEGEP/vocational or technical training required
• Demonstrated sales and service orientation required
• Minimum of 2 years work experience in the retail industry required - Cannabis industry preferred
• Excellent time management and prioritizing skills required
• Demonstrated ability to train and motivate staff required
• Skills to monitor and lead by example as required
• Basic office administration skills required
• High level of proficiency with Microsoft Office productivity suite
• Highly effective teamwork skills
• Able to effectively communicate both verbally and in writing with individuals at all levels of the organization
• Strong customer service and troubleshooting skills
• A well-defined sense of diplomacy
• Excellent teamwork and team-building skills
• Thorough understanding of applicable health and safety legislation
• A professional, responsive, and positive work attitude is essential
• Ability to work nights, holidays and weekends and different locations

Job Types

Part-time, Permanent

Why You Should Apply

• The opportunity to work for a growing company that is positioned to become a globally recognized brand in the cannabis industry.
• Significant opportunity for growth, experience and learning
• Unlimited bonus earning potential

Additional points

The job posting reflects the general details considered necessary to describe the principal functions and duties as required for proper evaluation of the job. There may be additional duties, responsibilities, and qualifications for this job.

We thank all applicants in advance for their interest; however, only those selected for an interview will be contacted.

SellSafe License is mandatory for working at any cannabis store. To get SellSafe license please visit -

SellSafe Cannabis Staff Training | AGLC