Retail Sales & Technical Service Associate - Keyholder (Full Time)

Best Buy; Airdrie; Hybrid; CAD 32,000 - 42,000; Full time

Benefits offered by this job

Flexible schedules

Employee discounts on tech

Competitive compensation and benefits

Training & certifications

Job summary

Best Buy Canada in Airdrie is hiring a Retail Sales & Technical Service Associate - Keyholder to greet customers and help them find tech products and services. You’ll assist with device setup, diagnostics, and repairs, and support store operations.

You bring 1+ years in retail with technical customer service, are at least 18, able to lift 50 lbs, and enjoy helping customers. We offer flexible schedules, employee discounts, competitive pay, and training to grow your tech skills.

Qualifications

• 1+ years’ retail experience in a technical customer service or retail sales associate role.
• Must be at least 18 years old.
• Ability to lift up to 50 lbs.
• Excellent communication skills.

Responsibilities

• Greet customers and help them find the perfect product or service and respond to questions.
• Assist customers with signing in their devices for setup, diagnostics, and repairs.
• Create an amazing customer experience and assist with store opening/closing tasks.
• Respond to customer escalations when the store leader is absent and assist with training teammates.

Skills

Retail experience

Technical customer service

Communication skills

Flexibility

Team collaboration

Job description

## Retail Sales & Technical Service Associate - Keyholder (Full Time)Apply: 14404 Airdrie: Full time: Posted Today: R-53579You’ll love it here! We are **hiring immediately** for a **retail sales & technical service associate - keyholder**, which we call an **agent advisor (KH) - solutions** at Best Buy. In this role, you will greet customers and provide technical support or assistance in finding the products and services they need.Join us and grow your career with our retail team as a **retail sales & technical service associate - keyholder**.**What you’ll do:*** Help customers find the perfect product or service and respond to their questions* Assist customers with signing in their devices for setup, diagnostics, and repairs* Create an amazing customer experience* Assist with store operations by completing opening/closing tasks and receiving merchandise deliveries* Respond to customer escalations and other events when store leader is absent* Assist with training and mentoring team members**What we’re looking for:*** 1+ years’ retail experience in a technical customer service or retail sales associate role* Must be at least 18 years old* Ability to lift up to 50 lbs.* Enthusiasm to support and assist our customers* Flexibility to adapt to dynamic situations in a fast-paced environment* A commitment to maintaining a safe and fun working environment* Excellent communication skills**Why you’ll love it here:*** Flexible schedules as per business needs* Employee discounts on awesome tech* Competitive compensation and benefits* Supportive leaders who care about you and your wellbeing* An inclusive, fun, and supportive team who you will quickly call friends* Training programs to build new and transferable skills and achieve certifications**Join our amazing team!**We are looking for people just like you.**About Best Buy**As Canada's destination for the coolest tech, Best Buy offers one of the best work environments in the country! Our culture is one of inclusion and recognition. We are committed to always filling our stores across Canada with a diverse and inclusive retail force who are passionate, knowledgeable, and enthusiastic about tech.Grow your career in development roles (team lead).2781 Main St SW Unit 110, Airdrie, AB T4B 3S6This posting is for a vacancy.### About UsAt Best Buy Canada, we bring tech to life – and make it fun!We are one of Canada’s largest and most successful retailers, operating the Best Buy, Best Buy Mobile, Best Buy Express, and Geek Squad brands. We offer consumers a unique shopping experience with the latest technology gadgets, entertainment products, and an expanded assortment of lifestyle products.We have one of the best work environments in the country! Our culture is one of inclusivity and belonging and provides employees with an environment where they can bring their whole selves to work.When you’re part of our team, you’ll get amazing discounts and promotional pricing on everything from TVs and refrigerators to luggage and furniture. You’ll get a sneak peek at the newest tech devices before they hit the market!Employment opportunities are available across Canada, including at our Canadian Headquarters (CHQ) in Vancouver, BC, our two distribution centres (one in the west and one in the east), and in many of our retail store locations from coast to coast.We believe we have the unique opportunity to help customers enrich their lives and pursue their passions with the help of technology. Join us today! Let’s talk about what’s possible.