Retail Sales Team Member

NorthStarHR; Langford; On-site; CAD 32,000 - 42,000; Full time

Benefits offered by this job

Company paid benefits

Profit sharing

Annual savings plan options

Pension matching

Store discount

Free parking

Volunteer day

Opportunities for advancement

Job summary

Princess Auto Ltd. in Langford, BC, is seeking a Sales Team Member to create a fun, safe, and engaging shopping experience. You will greet customers, answer questions, and help them select products to meet daily needs.

Join a private Canadian company with long-standing values, competitive benefits, profit sharing, and a store discount. This role emphasizes teamwork, initiative, and delivering Royal Service on the sales floor.

Qualifications

• Customer-focused service approach focused on a high-quality shopping experience.
• Willingness to learn about products and apply knowledge to help customers.
• Ability to handle customer interactions with diplomacy and tact.
• Takes initiative and works well with minimal supervision.
• Enjoys working with people and demonstrates integrity and teamwork.

Responsibilities

• Engage customers on the sales floor to understand needs and present solutions.
• Respond to questions in person and over the phone, guiding purchases.
• Assist with merchandising and keeping the store tidy and presentable.

Job description

Company Funded Benefits + Profit Sharing + Paid vacation and personal time + Store Discount

Department:

Retail

Location:

Langford, BC

Job Type:

Full Time

Close Date:

10/15/2026

Professional Areas:

Retail In-store

What makes us so great?

We’re a private, Canadian-owned company employing over 3600 Team Members. We’re known for providing our customers with the most unique assortment of products, unrivaled customer service and exceptional value – for nearly 100 years.

We forge relationships that last – this is one of the things we enjoy most about our jobs. We call our employees “Team Members” and our managers “Leaders”. We are resourceful and authentic. We build trust by staying true to our word and providing Royal Service every chance we get.

You won’t find our unique combination of products and people anywhere else.

So what’s this role all about?

As a Sales Team Member at Princess Auto, you will help create a fun, safe and unique shopping experience for our customers while working on the sales floor. We call it Royal Service. You will typically spend your day engaging customers in conversation and responding to their questions about our merchandise in person and over the phone. Your goal is to help them find products and solutions for their everyday problems, which turn their ideas into reality. You will also help with merchandising products and keeping the store tidy.

You’ll fit in great if you:

• Genuinely care about our customers’ shopping experience


• Have the desire and ability to learn about our products and apply that knowledge to improve our customers’ experience


• Handle customer interactions with diplomacy and tact


• Take initiative and work well with minimal supervision


• Enjoy working with people


• Be respectful, upfront and act with integrity


• Value Teamwork, ownership, people, integrity and community.

What’s in it for you?

We’ll offer you a competitive salary and top-notch company paid benefits. You’ll also participate in annual profit sharing, a variety of savings plan options, and we’ll match contributions to your pension as soon as you’re eligible. You’ll get a Team Member store discount on your first day, and other great perks too.

Feel empowered by providing Royal Service. Work alongside Team Members who live our values and embrace our quirky side. With access to free parking, a paid day to volunteer in your community, and opportunities for advancement – working Retail at Princess Auto isn’t just a job - it’s a career.

Accessibility

Princess Auto Ltd. will consult with all applicants requesting accommodation during the recruitment process to ensure that the accommodation provided takes into account the applicant’s individual accessibility needs.