Retail Sales Pro — Fast-Paced Fashion & Growth

JD Sports; Coquitlam; On-site; CAD 21,000 - 30,000; Full time

Benefits offered by this job

Staff discount across product ranges

Training and development in sales and

Growth opportunities

Job summary

JD Sports Canada is seeking a Retail Sales Associate to join our fast-paced lifestyle and sports-inspired retail team in Coquitlam Centre, BC. The role focuses on delivering best-in-class customer service on the sales floor while maintaining stockroom and operational discipline behind the scenes.

You will drive sales, protect stock integrity, and contribute to a high-energy, performance-driven store culture with strong product knowledge across key categories.

Qualifications

• Experience in retail or hands-on customer service is a plus.
• Ability to drive sales while maintaining great customer experience.
• Strong communication and teamwork skills.

Responsibilities

• Deliver outstanding customer service through active engagement, product knowledge, and styling support.
• Consistently drive sales and conversion through strong selling behaviours and add-on selling techniques.
• Build repeat customer relationships through excellent service and product confidence.
• Support achievement of daily, weekly, and monthly sales targets.
• Ensure the sales floor is fully stocked, well presented, and aligned to brand visual standards.
• Handle transactions accurately and efficiently using POS systems.
• Resolve customer queries quickly and professionally, escalating when required.
• Receive, unpack, and process inbound stock with speed and accuracy.
• Maintain strict stockroom organisation to ensure fast and efficient product flow to the sales floor.
• Complete replenishment in line with store sell-through and commercial priorities.
• Support inventory integrity through cycle counts, audits, and discrepancy resolution.

Skills

Customer service

Sales skills

Communication

Teamwork

Product knowledge

Attention to detail

Tools

POS systems

Job description

JD Sports Canada is seeking a Retail Sales Associate to join our fast-paced lifestyle and sports-inspired retail team in Coquitlam Centre, BC. The role focuses on delivering best-in-class customer service on the sales floor while maintaining stockroom and operational discipline behind the scenes.

You will drive sales, protect stock integrity, and contribute to a high-energy, performance-driven store culture with strong product knowledge across key categories.