Retail Sales Manager Toronto, Ont

Cosentino; Toronto; On-site; CAD 65,000 - 75,000; Full time

Job summary

A multinational company in decorative surfaces located in Toronto is seeking a Retail Sales Manager. The successful candidate will manage client relationships and enhance sales strategies while overseeing customer service and business intelligence. Applicants should have at least 4 years of sales experience, preferably in the commercial sector, along with strong communication skills. This role offers a competitive salary between CAD 65,000 and CAD 75,000 with a significant bonus structure.

Benefits

25% bonus structure

Career growth opportunities

International work environment

Qualifications

• 4 years of sales or field merchandising experience.
• 2 years of proven capacity to interact with multiple levels within commercial industry projects.
• Experience with stone fabrication or distribution preferred.

Responsibilities

• Responsible for strategy and relationship with clients.
• Manage customer relationships and resolve client concerns.
• Develop and maintain product knowledge.

Skills

Sales experience

Customer relationship management

Communication skills

Education

High School / GED

Bachelor’s degree in Business or related field

Tools

Salesforce

Job description

What are we looking for

At Cosentino () we are looking for a Retail Sales Manager for our Distribution Center located in Toronto ONT who will have the opportunity to work in a multinational environment in full expansion surrounded by numerous challenging projects that you can be part of.

What you will do

As a Retail Sales Manager you will be responsible for our strategy and relationship with our clients ensuring the sales and promotion of our Cosentino products. Acquiring new and maintaining current customers will be part of your responsibilities as well as understanding what they are looking for to achieve their short‑and long‑term expectations to ensure delivery of the best of our services.

You will serve as our clients' main point of contact helping them to reach their goals and ensuring a continued positive and profitable relationship for both sides. To be a successful Account Manager with us you will work with different segments :

Sales

• Develop and maintain current product knowledge to present to customers.
• Present and sell company products and services to current and potential clients within the remodeling, home improvement, cabinet makers, builders and fabrication sectors.
• Responsible for overall sales of the assigned territory.

Customer Service

• Ensure customers have adequate marketing materials to support sales including samples, brochures and other collateral supplies such as display towers.
• Manage customer relationships by resolving client concerns, ensuring customers are set up in the CRM System, providing price quotes, scheduling weekly visits, etc.
• Increase market share by elevating the number of displays and point‑of‑purchase materials within assigned territory.

Business Intelligence

• Prepare action plans to identify specific targets and to project the number of contacts to be made.
• Collaborate with Cosentino Corporate staff, Cosentino Center staff and other Account Managers as needed to accomplish goals.
• Work with the General Manager and Sales Team to execute business strategy for all customer segments in the area (home centers, K&B Fabricators, etc.).

Roles and responsibilities may evolve based on business needs; additional duties may be assigned without prior notice or consent.

What you need to succeed

Professional Experience

• 4 years of sales or field merchandising experience.
• 2 years of proven capacity to interact with multiple levels within all faces with commercial industry projects.

Knowledge

• Experience with Customer database Salesforce preferred.
• Stone fabrication or distribution experience.

Academic Background

• Required: High School / GED.
• Desired: Bachelor’s degree in Business or related field.

What we do offer

• With an international mindset and presence in 100 countries.
• With an amazing growth story sustained by an extraordinary innovation with products such as Silestone, Dekton, and Sensa by Cosentino.
• Opportunity to demonstrate great sales skills and grow your career in challenging projects.

Wage Range

The annual starting salary for this position is between $65,000 and $75,000 annually with a 25% bonus structure paid quarterly.

Factors that may affect starting pay within this range include geography, market skills, education, experience, and other qualifications of the successful candidate.

This position is also eligible for a potential annual award, depending on individual performance and company performance in accordance with the terms of the company’s plan.

About Cosentino

At COSENTINO our purpose is to inspire people through innovative and sustainable spaces. We are the world‑leading producer of architectural and decorative surfaces. Our products are designed to provide innovative and functional solutions for either home and business spaces such as kitchen and bath worktops, outdoor open spaces, facades, etc. Innovation, sustainability, functionality and beauty describe our value proposition to the different market stakeholders and end clients.

With a presence in more than 100 countries and five continents, our business keeps growing consistently in all the geographies, as well as career opportunities for talented people like you.

Equal Employment Opportunity Statement

Cosentino is an Equal Opportunity / Affimative Action Employer and prohibits discrimination and harassment of any kind. Cosentino is committed to the principle of equal employment opportunity for all employees and to providing a work environment free of discrimination and harassment. All employment decisions at Cosentino are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Cosentino will not tolerate discrimination or harassment based on any of these characteristics. If you are an individual or veteran with a disability who requires any type of accommodation, please contact the People Department.