Retail Sales Associates -Metrotown-

Lovisa; Burnaby; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading fashion retailer in the Metro Vancouver Regional District is seeking an energetic Sales Associate. In this full-time role, you will provide exceptional customer service, support store operations, and uphold high visual merchandising standards. The ideal candidate has a passion for retail and strong communication skills, with flexible availability. Join our diverse team and help create memorable shopping experiences.

Qualifications

• Previous retail experience preferred.
• Ability to work in a fast-paced environment.
• Genuine passion for retail and fashion.
• Flexible availability, including evenings, weekends, and holidays.
• Physical ability to stand for extended periods, lift up to 25 lbs, and move throughout the store.
• Attention to detail.

Responsibilities

• Deliver outstanding customer service by greeting customers and providing personalized recommendations.
• Process transactions accurately using our Point of Sale (POS) system.
• Maintain store appearance through regular cleaning and organizing.
• Execute daily stocking tasks and organize stockroom.
• Support Store Manager with daily operations and reports.
• Build deep product knowledge to communicate effectively with customers.
• Drive sales through suggestive selling and creating connections.
• Embody brand values and serve as a brand ambassador.

Skills

Customer service

Communication

Interpersonal skills

Basic math skills

Education

High school diploma or equivalent

Job description

Position Summary

We're seeking an energetic and customer-focused Sales Associate to join our retail team. The ideal candidate will provide exceptional customer service while supporting store operations and maintaining our high visual merchandising standards.

Key Responsibilities

• Deliver outstanding customer service by greeting customers, understanding their needs, and providing personalized product recommendations.
• Process transactions accurately using our Point of Sale (POS) system.
• Maintain store appearance through regular cleaning, organizing, and straightening of merchandise.
• Execute daily stocking tasks including receiving shipments, replenishing sales floor inventory, and organizing stockroom.
• Support Store Manager with daily operations, reports, and special projects.
• Build deep product knowledge to effectively communicate features and benefits to customers.
• Drive sales through suggestive selling and creating genuine connections with customers.
• Embody our brand values and serve as a brand ambassador both in-store and in the community.

Requirements

• High school diploma or equivalent.
• Previous retail experience preferred.
• Ability to work in a fast-paced environment.
• Strong communication and interpersonal skills.
• Genuine passion for retail and fashion.
• Flexible availability, including evenings, weekends, and holidays.
• Physical ability to stand for extended periods, lift up to 25 lbs, and move throughout the store.
• Basic math skills and attention to detail.

We believe in supporting diverse cultures and harnessing the unique knowledge and experience of our team. We celebrate our global presence by supporting our culturally diverse team around the world.

Employment Type: Full Time

Vacancy: 1