Retail Sales Associates

Lovisa Pty Ltd; Ottawa; On-site; CAD 30,000 - 40,000; Part time

Job summary

A retail company in Ottawa is seeking a Sales Associate to deliver exceptional customer service and support store operations. Ideal candidates should possess a high school diploma, preferably have retail experience, and be passionate about fashion. Flexibility for evening and weekend shifts is essential. Join a diverse team committed to customer satisfaction and brand values.

Qualifications

• Previous retail experience is preferred.
• Ability to work in a fast-paced environment.
• Genuine passion for retail and fashion.
• Flexible availability including evenings, weekends, and holidays.

Responsibilities

• Deliver outstanding customer service by greeting customers and providing personalized product recommendations.
• Process transactions accurately using Point of Sale (POS) system.
• Support Store Manager with daily operations and reports.

Skills

Customer service

Communication skills

Interpersonal skills

Retail knowledge

Basic math

Education

High school diploma or equivalent

Job description

Overview

We\'re seeking an energetic and customer-focused Sales Associate to join our retail team. The ideal candidate will provide exceptional customer service while supporting store operations and maintaining our high visual merchandising standards.

Responsibilities

• Deliver outstanding customer service by greeting customers, understanding their needs, and providing personalized product recommendations
• Process transactions accurately using our Point of Sale (POS) system
• Maintain store appearance through regular cleaning, organizing, and straightening of merchandise
• Execute daily stocking tasks, including receiving shipments, replenishing sales floor inventory, and organizing stockroom
• Support Store Manager with daily operations, reports, and special projects
• Build deep product knowledge to effectively communicate features and benefits to customers
• Drive sales through suggestive selling and creating genuine connections with customers
• Embody our brand values and serve as a brand ambassador both in-store and in the community

Qualifications

• High school diploma or equivalent
• Previous retail experience preferred
• Ability to work in a fast-paced environment
• Strong communication and interpersonal skills
• Genuine passion for retail and fashion
• Flexible availability including evenings, weekends, and holidays
• Physical ability to stand for extended periods, lift up to 25 lbs, and move throughout the store
• Basic math skills and attention to detail

We believe in supporting diverse cultures and harnessing the unique knowledge and experience of our team. We celebrate our global presence, by supporting our culturally diverse team around the world.