Retail Sales Associate - Toronto Eaton Centre

Gap; Toronto; On-site; CAD 21,000 - 26,000; Full time

Benefits offered by this job

Merchandise discount across Gap brands

Competitive PTO plans

Employee stock purchase plan

Job summary

Gap is seeking a Brand Associate to bring our iconic style to life in-store in Canada. You will curate on-trend looks, help customers discover products, and create an inclusive, welcoming shopping experience that strengthens their emotional connection with our brand.

You’ll engage customers, share knowledge about loyalty programs, and support store operations while maintaining a clean, organized environment. A passion for Gap and its heritage will shine through in every interaction.

Qualifications

• Style driven with keen eye for trends.
• Able to connect with customers to deliver an exceptional Gap experience.
• Willing to learn and use technology tools (mobile devices, apps, registers).

Responsibilities

• Proactively engage with customers and personalize product recommendations.
• Storyteller who uses knowledge to make product suggestions meaningful.
• Educate customers about loyalty programs.
• Support multiple areas of the store including: sales floor, fitting room, cash wrap, back of house, as required.
• Execute operational processes effectively and efficiently.
• Maintain a clean, organized environment.

Job description

Gap has always been about optimistic American style. Starting with our very first store on Ocean Avenue in San Francisco, opened almost 50 years ago by Doris and Don Fisher. The thread that’s run through those five decades is the phenomenal people that make up our brand - our employees and our customers. People who are rooted in the legacy that makes Gap what it is, but who are also focused on the future. People who want to leave the world better than they found it.

We’ve built our brand on staying true to our roots while always being out in front of what’s next. If you want to be part of an iconic American brand, and help lead the way for where we’re headed, we’d love to have you join us.

About The Role

Our purpose is to champion originality to inspire self-belief, and our stores are where this purpose comes to life. As brand ambassadors, store teams inspire customers to embrace their own sense of style and create an experiencethat matters – an experience that feels like Gap.As a Brand Associate, you’re an integral part of bringing our brand to life for our customers. You are responsible for creating on trend looks that are uniquely Gap – distinctive, while bringing out each customer’s original style. You are an expert in all things fashion and culture. You contribute to a positive, friendly, and inclusive environment that inspires and makes customers feel welcome. You thrive on driving an exceptional customer experience by strengthening the customer’s emotional connection to the brand, engaging authentically and with intent.

What you'll do

• Proactively engage with customers, showing genuine interest in understanding and addressing their needs. Notice subtle cues to personalize product recommendations.
• Storyteller who uses knowledge to make product suggestions feel meaningful.
• Educate customers about loyalty programs.
• Support multiple areas of the store including: sales floor, fitting room, cash wrap, back of house, as required.
• Execute operational processes effectively and efficiently.
• Maintain a clean, organized environment.

Who you are

• Style driven, and culture centric. You have a keen eye for current and emerging trends.
• Eager to confidently connect with customers to deliver an exceptional Gap experience.
• Focused on continuous improvement. Open to listening and actions on feedback.
• Passionate about Gap, its heritage and product offerings.
• To be considered for this role, applicants must:
• Be at least 16 years of age.
• Be legally authorized to work in Canada.
• Not require current or future employment sponsorship to work in Canada.
• Be willing to learn and use technology tools, including mobile devices, apps, and registers, used in day-to-day operations.
• Be available to work a flexible schedule based on business needs, including evenings, weekends, and holidays, with or without reasonable accommodation.
• Be able to perform the essential functions of the role, including standing, walking, moving throughout the store, and lifting up to 30 pounds, with or without reasonable accommodation.

Benefits at Gap

• Merchandise discount for our brands: 50% off regular-priced merchandise at Gap, Banana Republic, Old Navy and Athleta, 30% off at Outlet, and 10% off markdowns at Gap, Banana Republic and Outlet.
• Competitive Paid Time Off plans.*
• Company match for donations and volunteer time*
• Registered Retirement Savings Plan
• Employee stock purchase plan.*
• Medical, dental, vision and life insurance.*
• Virtual health care 24/7*
• Maternity/Parental Top Up.*
• See more of the benefits we offer.
• For eligible employees

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.