Retail Sales Associate & Spark Technician

Leah Alexandra Jewelry; Vancouver; Hybrid; CAD 40,000 - 45,000; Full time

Benefits offered by this job

Health Spending Account

Store discounts

Wellness perks

Paid time off and designated holidays

Career growth opportunities

Hands-on training in permanent jewelry

Retail bonus

Company events

Hybrid availability

Job summary

Leah Alexandra Jewelry in Vancouver is hiring a full-time Retail Associate & Spark Studio Technician to join our boutique team. This role blends traditional retail duties with hands-on Spark Studio experience and in-store services, delivering memorable customer moments.

You’ll staff appointments, learn product details, maintain inventory with Shopify, and assist with merchandising. Jewelry-making experience helps but is not required; a steady hand and eye for detail are essential.

Qualifications

• 1+ year experience in retail, customer service, or sales.
• Excellent attention to detail and multitasking ability.
• Comfortable working mall hours, including evenings, weekends and holidays.
• Familiarity with Shopify POS and inventory systems.
• Interest in jewelry and Spark Studio
• Jewelry-making experience is a plus

Responsibilities

• Deliver warm, knowledgeable customer service.
• Host Spark Studio appointments and create memorable experiences.
• Learn and share product knowledge of Leah Alexandra Jewelry.
• Maintain inventory accuracy and organize using Shopify.
• Process sales through Shopify POS and package items with care.
• Support retail operations and collaborate with Retail & Spark Managers.
• Assist with boutique merchandising and general upkeep.
• Act as a brand ambassador and participate in events as needed.

Skills

Retail experience

Customer service

Shopify POS

Attention to detail

Team player

Tools

Shopify POS

Microsoft Office

Job description

Leah Alexandra Jewelry is looking for a passionate and detail-oriented full-time Retail Associate & Spark Studio Technician to join our Vancouver retail team at our Vancouver locations! This unique role blends traditional retail responsibilities with hands-on experience in our growing Spark Studio and other in-store services — where jewelry becomes a memorable experience.

If you’re enthusiastic about creating beautiful moments, love working with people, and enjoy a fast-paced retail environment, we’d love to hear from you.

Job Overview

As a Retail Associate & Spark Studio Technician, you'll play a key role in delivering exceptional customer experiences — whether it’s assisting someone in finding their perfect piece, or zapping on a permanent bracelet with precision and care.

You’ll represent the Leah Alexandra brand on the retail floor, during Spark appointments, and while supporting day-to-day operations at our the designated boutique.

Spark Studio training will be provided. Jewelry-making experience is a bonus but not required — just a steady hand and a love for detail!

What is Spark Studio?

Our Spark Studio offers customers the chance to create permanent jewelry pieces, such as bracelets, using solid 10k gold, sterling silver, or gold-filled chain. The chain is custom-fitted and welded with a quick “zap” using a pulse-arc laser, creating a seamless and lasting piece.

What You’ll Be Doing

• Delivering warm, knowledgeable, and personalized customer service
• Hosting Spark Studio appointments and providing a memorable customer experience
• Learning and sharing product knowledge of Leah Alexandra Jewelry collections
• Maintaining inventory accuracy and organization using Shopify
• Processing sales through Shopify POS and packaging items with care
• Supporting retail operations and collaborating with the Retail & Spark Managers
• Assisting with boutique merchandising and general upkeep
• Acting as a brand ambassador and embodying the Leah Alexandra spirit
• Helping with special events or projects as needed

Qualifications

• 1+ year experience in retail, customer service, or sales (required)
• Excellent attention to detail, especially for fine tasks
• Strong multitasking and time management skills
• Ability to work under pressure and in a fast-paced environment
• Strong communication and people skills
• Comfortable using Shopify POS and Microsoft Office (preferred)
• Jewelry-making or experience with pliers and delicate materials (a plus!)
• Team player with a positive, proactive attitudeReliable and flexible with scheduling and availability
• Must be available to work mall hours, including evenings, weekends, and holidays
• Competitive hourly wage (based on experience)
• Health Spending Account (HSA)
• Store discounts & wellness perks
• Paid time off and designated holidays
• Opportunity to grow within a dynamic and creative team
• Hands‑on training in permanent jewelry
• Staff Discount, Retail Bonus and Company events
• Full‑time
• Hybrid availability between all three Vancouver locations including mall hours.
• Weekend availability is required
• Compensation: $40,000–$45,000/year (based on experience)

We thank all applicants for their interest; only those selected for an interview will be contacted.