Retail Sales Associate Part Time

PetSmart, Inc.; Kingston; On-site; CAD 18,000 - 24,000; Part time

Benefits offered by this job

Paid weekly

Health benefits

RRSP match

Paid time off

Associate discounts

Tuition assistance

Career pathing

Development opportunities

Job summary

PetSmart, Inc. is seeking a Retail Sales Associate Part Time to engage with pet parents and their pets, delivering positive experiences in-store and online.

You will help maintain cleanliness, safety, and an organized sales floor while supporting online order pickups and daily operations. The role emphasizes friendly customer service, knowledge of pet care, and teamwork within a values-based retail culture.

Qualifications

• Previous experience in retail or pet care is a plus.
• Strong customer service and communication skills.
• Ability to engage with customers and answer questions effectively.

Responsibilities

• Engage with pet parents and their pets in-store and online.
• Greet customers and assist with purchases and inquiries.
• Prepare online orders for pickup and ensure a smooth pickup experience.
• Assist with pet health and safety standards during store operations.
• Maintain store cleanliness and organization.
• Support weekly pricing changes and monthly promotions.
• Stage and stock new products to match floor plans.

Skills

Customer service

Pet care

Communication

Teamwork

Job description

• Health & Wellness Benefits*

PetSmart does Anything for Pets – JOIN OUR TEAM!

Retail Sales Associate Part Time

About Life At PetSmart

Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and teamwork. Our goal is to create a culture where associates learn and grow together, thrive as effective teams, and challenge each other to be the best they can be.

Benefits That Benefit You

Take care of yourself and your family members—whether they be two-legged or four, have feathers, fur, or fins. Enjoy true rewards (plus lots of warm, fuzzy feelings)! Check out some of our AWEsome offerings:

• Paid Weekly
• Health & Wellness Benefits*
• Group Registered Retirement Plan (RRSP) with company match
• Paid Time off for full-time associates
• Associate discounts
• Tuition Assistance
• Career pathing
• Development opportunities

Job Summary

PetSmart’s Pet Associate (Retail Sales Associate) is responsible for engaging with pet parents and their pets while providing positive experiences and upholding the company’s vision, mission, values, and strategy. This role also shares responsibility of store cleanliness and maintenance, and pet safety standards as well as the direct care of pets within our store.

Essential Responsibilities

• Responsible for the pet parent experience and outcomes conducted in person, over the phone, at the sales register and online.
• Greets pet parents and answers their questions throughout the store.
• Prepares online orders for pick-up in store and ensures a smooth, positive, pick-up experience.
• Responsible for the pet healthcare of store owned pets, which includes feeding, watering and cleaning all pet habitats (bird, reptile, small animal, cricket, and fish aquariums).
• Maintains total store cleanliness standards.
• Supports the store with weekly price changes and monthly promotional pricing.
• Stages and sorts new product to match sales floor planners.