Retail Sales Associate-PARK PLACE MALL

Bath & Body Works; Lethbridge; On-site; CAD 28,000 - 36,000; Full time

Benefits offered by this job

40% merchandise discount

Free Bath & Body Works product

Employee Assistance Program (EAP)

Job summary

Bath & Body Works in Alberta, Canada is seeking a Sales Associate to deliver outstanding in-store experiences. You will help customers select products, provide recommendations, and process purchases while maintaining a vibrant, high-energy store environment.

Responsibilities include assisting with stock replenishment, visual displays, and staying compliant with safety standards. Flexibility for evenings, weekends and holidays is required to meet customer demand.

Qualifications

• Thrives in a customer-first retail environment.
• Demonstrated sales and customer experience results in a fast-paced setting.
• Excellent communication, receptive to feedback, adaptable.

Responsibilities

• Deliver exceptional in-store customer experiences through selling behaviours rooted in Our Values and product knowledge.
• Uncover needs, share product details, demonstrate items, and offer personalized recommendations.
• Provide a friendly, efficient cash wrap experience and maintain a tidy register area.
• Support product replenishment and uphold brand standards to keep shelves full.
• Assist with floorset execution, window changes, and visual merchandising as needed.
• Move customers and products safely; lift up to 50 pounds and stand/walk for long periods.
• Ensure safety, cleanliness, and adherence to store policies.
• Maintain brand values and procedures in all interactions.

Skills

Customer-first mindset

Sales/results orientation

Effective communication

De-escalation skills

Flexible scheduling

Job description

Career Development | 40% Discount | Free Product | EAP | Fun Stores At Bath & Body Works, we believe everybody deserves to feel good. When you join us, you're part of more than an iconic fragrance and personal care brand — you become part of Gingham Nation, where people are at the center of everything we do.

Career Development | 40% Discount | Free Product | EAP | Fun Stores At Bath & Body Works, we believe everybody deserves to feel good. When you join us, you're part of more than an iconic fragrance and personal care brand — you become part of Gingham Nation, where people are at the center of everything we do.
We believe great associate experiences create great consumer experiences. When our associates feel supported, inspired and empowered, consumers feel it. Whether you're starting your career or building your next chapter, we invest in your growth so you can learn, lead and help create feel good moments every day.
As a Sales Associate, you will be the face of Bath & Body Works – understanding our customers' needs and helping them find the best products for themselves and others. Our associates are dedicated to delivering exceptional and consistent customer experiences that positively impact sales growth in their store and contribute to a positive, high-energy environment.

Responsibilities

• Deliver exceptional in-store customer experiences through selling behaviors rooted in Our Values and product knowledge.
• Create genuine connections with customers through uncovering needs, sharing product information, demoing products, and making personalized recommendations.
• Provide a friendly and efficient cash wrap experience, including ringing customer purchases at the cash register and keeping the cash wrap neat, clean, and stocked.
• Support product replenishment activities and maintain brand standards to keep the store full and abundant.
• Assist with floorset execution, window changes, visual presentation, and marketing placement as needed.
• All store positions require constant physical activity, including standing, walking, reaching, and lifting. Associates are expected to climb ladders, lift, reach, bend, and kneel to obtain products for customers and to maintain the visual appearance of the store. Associates should be able to lift 10 pounds consistently and up to 50 pounds.
• Consistently provide the most safe, clean, and engaging experience by adhering to all safety standards and expectations.
• Maintain our values, policies, and procedures.

Qualifications

• Thrives in a customer-first based retail environment.
• Demonstrated sales and customer experience results in a fast-paced environment.
• Effective communication skills, being open to feedback, and the ability to adapt quickly.
• Ability to de-escalate store and customer situations effectively.
• Must be available to work peak days and times, including varied shifts of evenings, weekends, and holidays.

Core Competencies

• Lead with Curiosity & Humility
• Build High Performing Teams for Today & Tomorrow
• Influence & Inspire with Vision & Purpose
• Observe, Engage & Connect
• Strive to Achieve Operational Excellence
• Deliver Business Results

Benefits

• No-cost mental health and wellbeing support through our Employee Assistance Program (EAP).
• 40% merchandise discount and free Bath & Body Works product that encourages you to come back to your senses!
• Visit bbwbenefits.com for more details.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.

We are an equal opportunity employer. We do not make employment decisions based on an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment. We only hire individuals authorized for employment in Canada.

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