Retail Sales Associate, Maje, Vancouver, Pacific Centre

smcp; Vancouver; On-site; CAD 22,000 - 30,000; Part time

Benefits offered by this job

Base hourly pay

Individual commission structure

50% shopping discount

Cell phone contribution

Generous paid time off

Job summary

SMCP is seeking a part-time Sales Associate for our Pacific Centre location. You will deliver an elevated client experience through styling advice, personalized wardrobe selections, and maintaining strong client relationships.

The role supports daily store operations and visual merchandising while driving sales and team collaboration. Ideal candidates have 1+ years in retail or customer service, a passion for fashion, and excellent communication skills.

Qualifications

• 1+ years of customer service or retail experience.
• Passionate about styling, fashion, and delivering an exceptional client experience.
• Strong communicator, friendly, engaging, and skilled at building relationships.
• Team player with a positive, solution-oriented mindset.
• Social media savvy (a plus) but not required.
• Flexible availability including evenings, weekends, and holidays.

Responsibilities

• Create a welcoming, elevated shopping experience with expert fashion advice.
• Style clients with personalized wardrobe selections and full-range product recommendations.
• Build and maintain a client book to foster long-term relationships.
• Share insights on collections, craftsmanship, and brand heritage; guide clients through their journey.
• Support daily store operations, including visual merchandising and floor maintenance.
• Drive sales and collaborate with the team to create a motivating environment.
• Address customer concerns professionally to ensure satisfaction and loyalty.

Skills

Client experience

Styling

Relationship building

Brand education

Visual merchandising

Sales skills

Customer service

Job description

SMCP - Sandro, Maje, Claudie Pierlot

PT Sales Associate at SMCP (Sandro & Maje)

Location: Maje, Pacific Centre

At SMCP, we embody the essence of Parisian elegance with our renowned brands, Sandro and Maje. With a commitment to accessible luxury, we bring high-fashion designs and sustainability together, crafting exceptional products and memorable experiences. Operating in over 47 countries, we are financially stable and in an exciting phase of growth, led by a strong and experienced senior leadership team. Our culture thrives on engagement, inclusivity, and corporate social responsibility, ensuring that our success is built on both innovation and care for our planet. By 2030, we aim to meet ambitious sustainability goals, all while offering Parisian chic with a modern twist. Our collections reflect the dynamic interplay of casual elegance and evening sophistication, created for individuals who value both style and sustainability.

Why SMCP

SMCP is more than just a fashion house-its a forward-thinking company where innovation and sustainability come together. As we continue to lead the accessible luxury market, we focus on growth, stability, and prioritizing internal mobility for our people. With a dedicated senior leadership team guiding us, we offer a culture that fosters creativity, engagement, and meaningful career opportunities. Our collections from Sandro and Maje blend timeless Parisian style with a contemporary edge, allowing individuals to express their unique personality through fashion. Joining SMCP means becoming part of an evolving story, where passion, creativity, and sustainability are at the forefront. Together, we will continue shaping the future of fashion with a strong foundation of growth, stability, and engagement.

To learn more about our global presence and values, visit our website at SMCP Global.

At SMCP, We Style Happiness at Work-Join Our Fashion-Forward Team!

Role Overview

An integral part of delivering an exceptional client experience, building relationships, curating personalized styling experiences, and bringing fashion to life with passion and expertise. This role contributes to daily store operations, ensuring seamless efficiency on the sales floor and behind the scenes. Reports: maintain visual standards, support colleagues, showcase exclusive collections.

What You’ll Do

• Client Experience & Styling
  • Create a welcoming, elevated shopping experience with expert fashion advice.
  • Style clients with personalized wardrobe selections and full-range product recommendations.
• Client Relationships & Loyalty
  • Build and maintain a client book, fostering long-term relationships.
  • Encourage repeat visits through personalized follow-ups and exclusive offers.
• Brand Education & Engagement
  • Share insights on collections, craftsmanship, and brand heritage.
  • Guide clients through their shopping journey, ensuring a meaningful brand connection.
• Store Operations & Visual Merchandising
  • Support daily operations, including visual merchandising and floor maintenance.
  • Ensure stock is replenished and the store remains organized and inviting.
• Sales & Team Collaboration
  • Drive sales, achieve personal and team goals, and support a thriving workplace culture.
  • Work closely with the team to create a motivating, results-oriented environment.
• Customer Service & Problem Solving
  • Address customer concerns professionally, ensuring satisfaction and long-term loyalty.
  • Provide solutions that enhance the overall client experience.

Who You Are

• 1+ years of customer service or retail experience, preferably in a fashion-forward environment.
• Passionate about styling, fashion, and delivering an exceptional client experience.
• A strong communicator-friendly, engaging, and skilled at building relationships.
• A team player with a positive, solution-oriented mindset.
• Social media savvy (a plus, but not required).
• Adaptable and flexible to thrive in a fast-paced retail setting.
• Flexible availability, including evenings, weekends, and holidays, is required.

Benefits

• Your talent and dedication are rewarded with competitive base hourly pay and an individual commission structure.
• With our 50% shopping discount and seasonal wardrobe offering, you'll always feel confident in the latest collections- because style starts with you.
• Cell phone contribution.
• Generous paid time off.