Retail Sales Associate, Full Time (Merchandising) - Guildford T / C

Gap Inc.; Surrey; On-site; CAD 35,000 - 45,000; Full time

Job summary

A leading retail company in Surrey is seeking a customer-focused representative to enhance brand loyalty by engaging with customers and providing exceptional service. This role requires strong communication skills, the ability to thrive in a fast-paced environment, and flexibility to work various shifts. Join a supportive team focused on continuous improvement and personal growth.

Qualifications

• Strong communication skills to effectively interact with customers and team members.
• Customer-focused mindset with a commitment to delivering exceptional service.
• Ability to thrive in a fast-paced retail environment.
• Flexibility to work various shifts, including evenings, weekends, and holidays.
• Capability to lift up to 30 lbs and navigate the sales floor, stockroom, and office.

Responsibilities

• Engage with customers to provide excellent service and promote brand loyalty.
• Educate customers about loyalty programs and omnichannel offerings.
• Drive sales through suggestive selling and proactive customer engagement.
• Maintain a clean and organized work environment across various store areas.
• Handle customer interactions, including issues and returns, courteously and professionally.

Skills

Strong communication skills

Customer-focused mindset

Ability to thrive in a fast-paced environment

Flexibility to work various shifts

Problem-solving skills

Job description

Overview

Employer Industry: Retail

What to Expect (Job Responsibilities)

• Engage with customers to provide excellent service and promote brand loyalty
• Educate customers about loyalty programs and omnichannel offerings
• Drive sales through suggestive selling and proactive customer engagement
• Maintain a clean and organized work environment across various store areas
• Handle customer interactions, including issues and returns, courteously and professionally

What is Required (Qualifications)

• Strong communication skills to effectively interact with customers and team members
• Customer-focused mindset with a commitment to delivering exceptional service
• Ability to thrive in a fast-paced retail environment
• Flexibility to work various shifts, including evenings, weekends, and holidays
• Capability to lift up to 30 lbs and navigate the sales floor, stockroom, and office

How to Stand Out (Preferred Qualifications)

• Experience in retail or customer service roles
• Familiarity with retail technology and operational processes
• Proven ability to work collaboratively in a team setting
• Demonstrated problem-solving skills and a focus on continuous improvement
• Willingness to receive and act on feedback for personal and professional growth

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